Unable to download the dataset for my OnDemand class.

I cannot download dataset. When I click on the download button, the file download box popped up and disappeared.

If you have permissions, check your Internet Explorer options first:

                                       i.    Open the Tools menu in Internet Explorer.

                                      ii.    Select Internet Options from the Tools menu.

                                     iii.    In the Internet Options dialog box, click the Security tab.

                                     iv.    Click the “Custom level…” button.

                                      v.    In the Settings list, scroll down to the “Downloads” category. In that category, be sure that “File download” is set to “Enable”, and set “Automatic prompting for file downloads” to “Enable”.

                                     vi.    Click OK in the “Security Settings” dialog box.

                                    vii.    Click OK in the “Internet Options” dialog box.

This change takes effect immediately, it is not necessary to restart Internet Explorer.

OR

There is a pop-up blocker on somewhere. Hold down the Ctrl button while pressing the download button. Keep holding the Ctrl button down until the file download box appears and the file is successfully downloaded to your machine.

If you continue to have a problem, please email the Institute at bentley.institute@bentley.com