<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Unable to download the dataset for my on-demand class.</title><link>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Unable to download the dataset for my on-demand class.</title><link>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class</link><pubDate>Wed, 11 May 2022 13:49:41 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:15fce0f8-c549-49e2-abd9-2e6450d342c0</guid><dc:creator>Prita Bhattacharya</dc:creator><comments>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class#comments</comments><description>Current Revision posted to User Learning Wiki by Prita Bhattacharya on 5/11/2022 1:49:41 PM&lt;br /&gt;
&lt;div class=""&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;I cannot download dataset. When I click on the download button, the file download box popped up and disappeared.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="color:black;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;If you have permissions, check your &lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;Internet Explorer options first:&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;i.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;Open the Tools menu in Internet Explorer.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;ii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;Select Internet Options from the Tools menu.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Internet Options dialog box, click the Security tab.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iv.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click the &amp;ldquo;Custom level&amp;hellip;&amp;rdquo; button.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;v.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Settings list, scroll down to the &amp;ldquo;Downloads&amp;rdquo; category. In that category, be sure that &amp;ldquo;File download&amp;rdquo; is set to &amp;ldquo;Enable&amp;rdquo;, and set &amp;ldquo;Automatic prompting for file downloads&amp;rdquo; to &amp;ldquo;Enable&amp;rdquo;.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vi.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Security Settings&amp;rdquo; dialog box.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;&lt;span&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Internet Options&amp;rdquo; dialog box.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;This change takes effect immediately, it is not necessary to restart Internet Explorer.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;OR&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;line-height:115%;"&gt;There is a &lt;strong&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;"&gt;pop-up blocker &lt;/span&gt;&lt;/strong&gt;on somewhere. Hold down the Ctrl button while pressing the download button. Keep holding the Ctrl button down until the file download box appears and the file is successfully downloaded to your machine.&lt;/span&gt;&lt;/div&gt;
&lt;div class=""&gt;&amp;nbsp;&lt;/div&gt;
&lt;div class=""&gt;If you continue to have a problem, &lt;span&gt;please&amp;nbsp;&lt;/span&gt;&lt;a href="https://apps.bentley.com/srmanager/BentleyInstitute" rel="noopener noreferrer" target="_blank"&gt;raise a service request&lt;/a&gt;.&lt;/div&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: training, Learning, OnDemand eLearning, Bentley LEARNserver&lt;/div&gt;
</description></item><item><title>Unable to download the dataset for my on-demand class.</title><link>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class/revision/3</link><pubDate>Thu, 20 Jun 2013 18:39:34 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:15fce0f8-c549-49e2-abd9-2e6450d342c0</guid><dc:creator>megan.wakelee</dc:creator><comments>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class#comments</comments><description>Revision 3 posted to User Learning Wiki by megan.wakelee on 6/20/2013 6:39:34 PM&lt;br /&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;I cannot download dataset. When I click on the download button, the file download box popped up and disappeared.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;color:black;font-size:9pt;mso-bidi-font-family:Arial;mso-fareast-font-family:&amp;#39;Times New Roman&amp;#39;;"&gt;If you have permissions, check your &lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Internet Explorer options first:&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;i.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Open the Tools menu in Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;ii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Select Internet Options from the Tools menu.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Internet Options dialog box, click the Security tab.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iv.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click the &amp;ldquo;Custom level&amp;hellip;&amp;rdquo; button.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;v.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Settings list, scroll down to the &amp;ldquo;Downloads&amp;rdquo; category. In that category, be sure that &amp;ldquo;File download&amp;rdquo; is set to &amp;ldquo;Enable&amp;rdquo;, and set &amp;ldquo;Automatic prompting for file downloads&amp;rdquo; to &amp;ldquo;Enable&amp;rdquo;.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vi.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Security Settings&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Internet Options&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;This change takes effect immediately, it is not necessary to restart Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;OR&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;There is a &lt;strong&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;"&gt;pop-up blocker &lt;/span&gt;&lt;/strong&gt;on somewhere. Hold down the Ctrl button while pressing the download button. Keep holding the Ctrl button down until the file download box appears and the file is successfully downloaded to your machine.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;If you continue to have a problem, please email the Institute at &lt;a href="mailto:bentley.institute@bentley.com"&gt;bentley.institute@bentley.com&lt;/a&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: training, Learning, OnDemand eLearning, Bentley LEARNserver&lt;/div&gt;
</description></item><item><title>Unable to download the dataset for my OnDemand class.</title><link>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class/revision/2</link><pubDate>Mon, 17 Jun 2013 13:59:39 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:15fce0f8-c549-49e2-abd9-2e6450d342c0</guid><dc:creator>Maureen Madden - Bentley</dc:creator><comments>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class#comments</comments><description>Revision 2 posted to User Learning Wiki by Maureen Madden - Bentley on 6/17/2013 1:59:39 PM&lt;br /&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;I cannot download dataset. When I click on the download button, the file download box popped up and disappeared.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;color:black;font-size:9pt;mso-bidi-font-family:Arial;mso-fareast-font-family:&amp;#39;Times New Roman&amp;#39;;"&gt;If you have permissions, check your &lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Internet Explorer options first:&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;i.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Open the Tools menu in Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;ii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Select Internet Options from the Tools menu.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Internet Options dialog box, click the Security tab.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iv.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click the &amp;ldquo;Custom level&amp;hellip;&amp;rdquo; button.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;v.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Settings list, scroll down to the &amp;ldquo;Downloads&amp;rdquo; category. In that category, be sure that &amp;ldquo;File download&amp;rdquo; is set to &amp;ldquo;Enable&amp;rdquo;, and set &amp;ldquo;Automatic prompting for file downloads&amp;rdquo; to &amp;ldquo;Enable&amp;rdquo;.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vi.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Security Settings&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Internet Options&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;This change takes effect immediately, it is not necessary to restart Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;OR&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;There is a &lt;strong&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;"&gt;pop-up blocker &lt;/span&gt;&lt;/strong&gt;on somewhere. Hold down the Ctrl button while pressing the download button. Keep holding the Ctrl button down until the file download box appears and the file is successfully downloaded to your machine.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;If you continue to have a problem, please email the Institute at &lt;a href="mailto:bentley.institute@bentley.com"&gt;bentley.institute@bentley.com&lt;/a&gt;&lt;/p&gt;
&lt;p class="MsoNormal"&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: learning, training, OnDemand eLearning, Bentley LEARNserver&lt;/div&gt;
</description></item><item><title>Unable to download the dataset for my OnDemand class.</title><link>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class/revision/1</link><pubDate>Mon, 22 Nov 2010 19:06:56 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:15fce0f8-c549-49e2-abd9-2e6450d342c0</guid><dc:creator>Maureen Madden - Bentley</dc:creator><comments>https://communities.bentley.com/learn_communities/user_learning/w/bentley_institute__wiki/4574/unable-to-download-the-dataset-for-my-on-demand-class#comments</comments><description>Revision 1 posted to User Learning Wiki by Maureen Madden - Bentley on 11/22/2010 7:06:56 PM&lt;br /&gt;
&lt;p class="MsoNormal" style="line-height:normal;margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;I cannot download dataset. When I click on the download button, the file download box popped up and disappeared.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;margin:0in 0in 0pt;"&gt;&lt;span style="font-family:Calibri;font-size:small;"&gt;&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin:0in 0in 0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;color:black;font-size:9pt;mso-bidi-font-family:Arial;mso-fareast-font-family:&amp;#39;Times New Roman&amp;#39;;"&gt;If you have permissions, check your &lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Internet Explorer options first:&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;i.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Open the Tools menu in Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;ii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Select Internet Options from the Tools menu.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Internet Options dialog box, click the Security tab.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;iv.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click the &amp;ldquo;Custom level&amp;hellip;&amp;rdquo; button.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;v.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;In the Settings list, scroll down to the &amp;ldquo;Downloads&amp;rdquo; category. In that category, be sure that &amp;ldquo;File download&amp;rdquo; is set to &amp;ldquo;Enable&amp;rdquo;, and set &amp;ldquo;Automatic prompting for file downloads&amp;rdquo; to &amp;ldquo;Enable&amp;rdquo;.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vi.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Security Settings&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;text-indent:-1.5in;margin:0in 0in 0pt 1.5in;mso-list:l0 level3 lfo1;mso-text-indent-alt:-9.0pt;"&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;mso-bidi-font-family:Verdana;mso-fareast-font-family:Verdana;"&gt;&lt;span style="mso-list:Ignore;"&gt;&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;vii.&lt;span style="font:7pt &amp;#39;Times New Roman&amp;#39;;"&gt;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;/span&gt;&lt;/span&gt;&lt;/span&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;Click OK in the &amp;ldquo;Internet Options&amp;rdquo; dialog box.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin:0in 0in 0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;This change takes effect immediately, it is not necessary to restart Internet Explorer.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin:0in 0in 0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;OR&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="margin:0in 0in 0pt;"&gt;&lt;span style="line-height:115%;font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;font-size:9pt;"&gt;There is a &lt;strong&gt;&lt;span style="font-family:&amp;#39;Verdana&amp;#39;,&amp;#39;sans-serif&amp;#39;;"&gt;pop-up blocker &lt;/span&gt;&lt;/strong&gt;on somewhere. Hold down the Ctrl button while pressing the download button. Keep holding the Ctrl button down until the file download box appears and the file is successfully downloaded to your machine.&lt;/span&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;margin:0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;margin:0in 0in 0pt;"&gt;If you continue to have a problem, please email the Institute at &lt;a href="mailto:bentley.institute@bentley.com"&gt;bentley.institute@bentley.com&lt;/a&gt;&lt;/p&gt;
&lt;p class="MsoNormal" style="line-height:normal;margin:0in 0in 0pt;"&gt;&amp;nbsp;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: Bentley Learn Server, learning, training, OnDemand eLearning&lt;/div&gt;
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