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User Learning Wiki Bentley Institute FAQ
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    • -Bentley Institute - Wiki
      • YouTube Playlists of Latest OnDemand Videos
      • -Bentley Institute FAQ
        • Completed on-demand class is not showing on my transcript.
        • How can I review the on-demand classes that I have completed?
        • How do I access on-demand courses?
        • How do I access the live training in the virtual classroom class for which I have registered on the day it occurs?
        • How do I contact the Bentley Institute?
        • I Cannot Access On-Demand Courses.
        • I have the wrong on-demand datasets or missing data in the dataset.
        • Is there a way to un-register or unenroll from a course?
        • On-demand classes are not being marked as complete.
        • Unable to download the dataset for my on-demand class.
        • What happens if I change employers?
        • Where can I find example files, or datasets?
        • Where do I find tutorials or documentation?
        • Where do I obtain the certificates for the classes I have completed?
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    Bentley Institute FAQ

    The purpose of this page is to assist our learners with the most frequently asked questions about the Institute, the LEARNserver and their Bentley LEARN Subscription.

    The Bentley Institute 

    • Training and Learning With Bentley
    • Find Training
    • Reference Books

    Bentley LEARN Training Subscription

    • What is a Bentley LEARN Training Subscription

    • I'd Like to Know More About the LEARN Subscription

    Post Sale LEARN Subscription Assistance

    • You've got a LEARN Subscription: What To Do Now?

    • eSeminar Information

    Locate Training

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    • Learning Paths by Product

     LEARNserver Tips

    • How do I save a Learning Path shared with me to “My Learning Paths”?

    Live Training in the Virtual Classroom

    • What is a Virtual Classroom
    • Accessing the Virtual Classroom on the Day of the Class

    Self-paced Training - On-Demand Courses

    • Accessing your On-Demand Classes

    • OnDemand Training Material

    • Datasets for Your On-Demand Classes

    • Reviewing a Completed On-Demand Class

    Transcripts and Certificates

    • Viewing and Printing your Transcript

    • Viewing and Printing your Certificates

    Troubleshooting

    • API not set!
    • Unable to Access My On-Demand Class
    • An error has occurred during video playback. Please close this window and try again in a few minutes.
    • Unable to Download the Dataset for My On-Demand Class
    • Wrong On-Demand Course Dataset or Missing Data in the Dataset
    • On-Demand Classes Are Not Being Marked as Complete
    • Completed On-Demand Class Not Showing on Transcript
    • Unable to Print Certificates of Completion
    • Review the On-Demand Classes That Have Been Completed

    Helpful Information

    • Is there a way to un-register or unenroll from a course?
    • Contacting the Bentley Institute in Your Region
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