Daniel Valencia

When you reference a user manual in the text of your paper, include an in-text citation to show where the information comes from. The in-text citation will include the company name -- the year of publication and the page number, if applicable. For example…

Dear Daniel, You should be able to access the Service Request Manager now. The issue was the fact that your account was not affiliated (linked) to the Univesity account. Typically this is handled by your local (site) administrator, IT manager, as…