https://communities.bentley.com/members/377bc247_2d00_8665_2d00_4243_2d00_b67a_2d00_7c758851bf5aMatt Santomasso's recent activityen-USTelligent Community 12https://communities.bentley.com/products/geotechnical1/b/geoblog/posts/gint-does-not-startTue, 21 May 2019 19:40:00 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:75105211-155a-4ef2-979e-4df36774781dKatie Aguilar<p>gINT has had the reproducible issue above when running on some Windows 10 versions. Often, the splash screen appears and then gINT closes. It does not proceed to the product.</p> <p>We believe it is caused by specific versions of Windows 10 and an update from April 2019. We are currently working with Microsoft for a resolution to this issue.</p> <p><strong>Workaround:</strong></p> <p>The current workaround is to run gINT in compatibility mode.</p> <p>Microsoft posted directions <a href="https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible">here</a>.</p> <p>We have created a short video to help users <a href="https://youtu.be/xvZmvsPQRZg">here</a>.</p> <p>Please include the Windows 10 version you are using. &nbsp;If you do not know which version of Windows 10 you are using, you can read directions <a href="https://www.windowscentral.com/how-check-your-windows-10-build">here</a> to assist you.</p> <p>&nbsp;</p> <p>Windows Versions known so far for the issue to occur:</p> <table> <tbody> <tr> <td width="312"> <p><strong>Windows Version</strong></p> </td> </tr> <tr> <td width="312"> <p>Windows 10 version 1809</p> </td> </tr> <tr> <td width="312"> <p>Windows 10 version 1803</p> </td> </tr> </tbody> </table><div style="clear:both;"></div>