Prior to my start with Bentley Systems, in 2006 I had spent the previous years as a consultant in the Pharmaceutical industry. Starting with phone support, moving up to desktop and then finally networking. Along the way I had worked with QA, became SME and supported the company's first global validated application.
I worked as a network engineer in Network Operations, Global WAN and the Network Security groups, troubleshooting, coordinating and managing projects such as 3rd party VPN migrations and router OS/hardware deployments and upgrades.
Through all of this I've had the opportunity to collaborate with various business units, global IT and Telco providers worldwide building solid relationships to better support them and understand their cultural differences/customs and various backgrounds.