We have been using an excel spreadsheet for field input for over 10 years. The spreadsheet is very carefully crafted such that each input cell contains a drop down list of preformatted selections so there is no need to bring up a soft keyboard on a tablet…
See the following posts for discussion on an alternative approach that might help you. It works on most devices including windows tablets, android versions 4.4 and higher, and iOS.
You can only do this within a project. Open a project and then go to Preferences, you can now select how many rows you would like in a grid
Hope that helps
As far as we know nothing should be missing, I ran this by development and they suggest nothing has changed in OpenGround to cause this. If you rebuild the drawing and update the profile does it help?