https://communities.bentley.com/members/768c2500_2d00_406a_2d00_4599_2d00_9902_2d00_e2f3b0954828Belke Bustamante's recent activityen-USTelligent Community 12https://communities.bentley.com/products/bridge_design___engineering/f/bridgemaster-lars-leap-openbridge-rm-forum/211323/openbridge-issues-openingThu, 18 Mar 2021 17:01:50 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:0481bf4c-fe53-4a64-8c50-cc66a3e349a7Belke Bustamante<p>I&#39;m having a problem with a user that&nbsp; is unable to open OpenBridge unless he runs it as administrator, if he just clicks in it it acts as it loads but will never open. The software is working just fine if he does a Run as admin and enters admin credentials. We have already uninstalled the software twice erased the remaining folders in program files and installed back but the issue persist, even if we add the user as a Local admin the issue still occurs, i have edited registry key <span class="tabs2_section tabs2_section_1 tabs2_section1 tab_section" style="display:block;" id="section_tab.991f88d20a00064127420bc37824d385"><span class="section sn-stream-section" id="section-991f88d20a00064127420bc37824d385"><span class="sn-widget-textblock-body sn-widget-textblock-body_formatted">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\ and changed the DWORD value for ConsentPromptBehaviorAdmin from 1 to 5, rebooted and still same problem, also changed the permissions for the user on that software to be full and the issue persist. His other Bentley connect products are connected and working fine. Not sure what the root cause of the issue could be. </span></span></span></p><div style="clear:both;"></div>https://communities.bentley.com/achievements/460ac7df-7ccc-4c42-a204-9e05eef3be09Thu, 18 Mar 2021 00:08:23 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:be4d5b35-746d-4c29-b0ca-bdfb28ae82fcAsk a question in a forum.