https://communities.bentley.com/members/8c6cb019_2d00_bab2_2d00_45a8_2d00_b04b_2d00_4c34ac3c0545Stella Chan's recent activityen-USTelligent Community 12https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/f/contextcapture-descartes-pointools-forum/186749/failed-in-tile-production-for-pointcloud-reconstructionThu, 10 Oct 2019 07:01:50 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:82ea075a-5b03-479b-874f-e7b0a9070837Stella Chan<p>I was trying to do a 3D&nbsp;mesh of retouching of point clouds dataset. After submitting the production, the data process bar stuck at 48%.</p> <p>And it returned as failed and only the metadata.xml can be found in the folder.</p> <p>Attached the technical support log file here. Any advice will be appreciated. Thanks!</p> <p><img src="/resized-image/__size/320x240/__key/communityserver-discussions-components-files/343228/pastedimage1570690799790v1.png" alt=" " /></p> <p></p> <p><a href="https://communities.bentley.com/cfs-file/__key/communityserver-discussions-components-files/343228/7026.Production_5F00_1-_2D00_-Model.zip">communities.bentley.com/.../7026.Production_5F00_1-_2D00_-Model.zip</a></p><div style="clear:both;"></div>https://communities.bentley.com/achievements/460ac7df-7ccc-4c42-a204-9e05eef3be09Thu, 10 Oct 2019 04:47:46 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:19d09d13-e0b4-4c0f-ae68-1d61e8719e43Ask a question in a forum.