Mark Schmidt's Activities

Microstation Connect Edition 10.0.0 is not generating Exception logs or minidumps, how can I resolve that?

Mark Schmidt — Tue, 02 Jun 2020 17:37:41 GMT

I am new to supporting Microstation so treat me easy ;)

I've got a remote user who had MS lock up on her while saving a file. She was forced to hard reset the machine, when it came back up the file she had been working on was gone. I've googled and I see that MS can generate both minidumps and exception logs but looking in %temp% and user/appdata/local/bentley resulted in nothing found.

Does MS need to be configured to create those logs/files and if so how do you do it?

Thanks!

Activation

Mark Schmidt — Mon, 18 Feb 2019 14:02:50 GMT

this is what comes up?

I just installed on a new computer. I was just grabbing the .exe file the last version

of software.

Let me know

Thanks

Connect 64 / OpenRoad designer / Geopack

Mark Schmidt — Mon, 18 Feb 2019 13:39:43 GMT

I need to activate my product thru the Bentley Licensing tool>

what steps are needed to do this now. I use to punch the Product key in and all was good.

it tells me my product expires in 6 day.

What am I missing

Ask A Question I

Wed, 23 Jan 2019 03:36:16 GMT

Ask a question in a forum.

KeyBoard not working in OpenRoads Desginer

Mark Schmidt — Wed, 23 Jan 2019 17:32:40 GMT

Win 10

running (OpenRoads Designer Connect) losing hot keys on the key board and losing menu functionality.

Right click to use offset parallel and it brings up print menu. I have reinstalled and did a repair as well

any ideas