GPU Error - Graphics card has insufficient capabilities

Lisa Davis — Tue, 22 Mar 2022 14:42:13 GMT

I hope someone has a solution - we are getting the below message trying to run ContextCapture Engine:

Processing the following task types: AI AT RasterProduction TileProduction
Geometry shaders v4 are not supported
Vertex shaders v4 are not supported
Fragment shaders v4 are not supported
Framebuffer objects are not supported
Vertex buffer objects are not supported
Shadow mapping is not supported
Integer texture/framebuffer is not supported
Error: Graphics card has insufficient capabilities
Press enter to continue >

The machine is am HP Proliant DL380 G9 server.

GPU is GEFORCE GTX 1660 Super.

Drivers installed, everything looks good. Until we run the engine. Nvidia says I need to do a bios update - but I am unsure that paying for a service agreement without knowing whether or not that will solve the issue is wise. It seems to me that there are possibly some settings in the Nvidia Control Panel that need to be set, but while I see people have commented that resolved their issues, noone indicates what settings were changed.

I am desperate at this point. Bentley Tech Support simply told me to uncheck Vulcan API, which seems to be the default answer. I did uncheck it and it does not solve the problem. This is extremely urgent, we are losing $ everyday that I cannot get this to work.

Thanks in advance!

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GPU Error - Graphics card has insufficient capabilities