Rishi Ks's Communities Activities

.png files attachments not opening up in APM

Joseph Marin — Wed, 20 Jun 2018 06:06:14 GMT

	Product(s):	APM Implementation and Performance Management
	Version(s):	N\A
	Environment:	Windows 10
	Area:	N/A
	Subarea:	N\A

Problem

.png Files/ Photo in the ATTACHMENTS is not opening up showing the following pop-up.

Solution

Paint Application is not supported in APM. To open up .png files the machine which you are working on APM should have PHOTOS or Paint 3D Applications.

The reason can also be if the Default Application set in the machine to open up .png files is set as Paint Application or Which APM doesn't Supports, If that's the Case you Can set the Default application as PHOTOS or Paint 3D.

.png file not opening up when PAINT Application is Set as Default application in OS

Joseph Marin — Tue, 24 Jul 2018 05:52:12 GMT

	Product(s):	APM Implementation and Performance Management
	Version(s):	N\A
	Environment:	Windows 10, Windows 8
	Area:	N/A
	Subarea:	N\A

Problem

.png files attached in APM not opening up when PAINT Application is Set as Default Application in Windows/ OS.

On trying to open up the .png file Gives the Following Error.

Solution

APM supports PAINT 3D and PHOTOS application for viewing the .png files attached/ embedded in the Software.

To view the .png files the default Application to view .png in the Windows has to be set as PAINT 3D or PHOTOS.

For Ensuring this in Windows 10 Go to :-

Settings in Windows > Default Apps > Choose Default apps by file type > for .png file set PHOTOS/ PAINT 3D.

"This liability has already been invoiced in full" Error Message

Giselle Notte — Tue, 12 Jun 2018 14:18:47 GMT

	Product(s):	APM Implementation and Performance Management
	Version(s):	All
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Receiving Error Message when sending invoice for approval, the Error message window says
"This liability has already been invoiced in full."

Solution

If there is any Invoice Lines with Zero(0) quantity this Error message comes up. Deleting the Invoice Lines with Zero quantity solves the Problem.

Software Crashes when Study Status in Strategy Development setting marked as Inactive

Joseph Marin — Mon, 11 Jun 2018 10:47:04 GMT

	Product(s):	APM Implementation and Performance Management
	Version(s):	ALL
	Environment:	N\A
	Area:	N\A
	Subarea:	N\A

Problem

APM Crashes when Study Status in Strategy Development setting marked as Inactive / Active.

The following Error Dialogue box Pops up

Exception Type: Ivara.PL.Exceptions.PLFatalException

Message: OTFatalException caught at: [?InvokeMethod@MethodInvoker@PL@Ivara@@$$FUE$AAMXPE$AAVMethodInvokerArguments@Data@23@AE$CAPE$AAUIMethodResult@523@@Z,MethodInvoker.cpp,385]

Message: tObjectRef::operator -> returned NULL for ( 0, 0 ) : exception will follow

Solution

The problem is because the user did not have an employee assigned (null pointer problem) in the Site.

Bug 17712 has been created to catch the occurrence of this, will be addressed in a future release.

Some Symbols Like DELTA (Δ) not recognising in UOM

Joseph Marin — Wed, 06 Jun 2018 09:58:05 GMT

	Product(s):	APM Implementation and Performance Management
	Version(s):	All Versions
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Some Symbols Like DELTA (Δ) not recognising in Unit of Measure Category (UOM)

Solution

The issue is Linked to the Database type used. If Database type used is ANSI, These symbols wont get recognized and a question Mark symbol turns up in the Place where Delta is used. It works if Database is UNICODE.

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Tue, 30 Jul 2019 00:37:52 GMT

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Replenishment Total Cost not getting updated when a Requisition line is deleted

Rishi Ks — Thu, 26 Jul 2018 13:41:42 GMT

	Product(s):	AssetWise APM Foundation
	Version(s):	07.08.00.10
	Environment:	N\A
	Area:	N/A
	Subarea:	N\A

Problem

Replenishment Total Cost is not getting updated based on to the Requisition lines, when a 'closed' requisition line is deleted.

Solution

If a Requisition line is closed, right click and re-open before deleting that line which ensures the Total Cost field is getting updated.

Note: For Re-open option to show up requisition should be 'in Planning'.

A bug has been raised on to this with Issue number# 21989

Discussion Starter I

Tue, 10 Apr 2018 18:49:38 GMT

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Rishi Ks's Communities Activities

.png files attachments not opening up in APM

Problem

Solution

.png file not opening up when PAINT Application is Set as Default application in OS

Problem

Solution

"This liability has already been invoiced in full" Error Message

Problem

Solution

Software Crashes when Study Status in Strategy Development setting marked as Inactive

Problem

Solution

Some Symbols Like DELTA (Δ) not recognising in UOM

Problem

Solution

See Also

Ask A Question I

Replenishment Total Cost not getting updated when a Requisition line is deleted

Problem

Solution

Discussion Starter I