Noah Tomlinson's Activities

OG Professional - Corrupted Headers and Groups

Joseph Ang — Sat, 29 Oct 2022 21:40:41 GMT

Hi all,

This is a reoccuring issue for me that has resulted in different bugs or errors with OpenGround, but they're all linked to this issue. Every so often when creating a header, the data field will bug out for an unknown reason. (Crossreference these posts: https://communities.bentley.com/products/geotechnical1/f/openground-forum/237137/template-studio---cannot-generate-quick-log-for-user, https://communities.bentley.com/products/geotechnical1/f/openground-forum/237500/og-data-entry---unable-to-save-data-entry). For example, in the first link DepthRecovery was set up as 2 decimal points, however the calculation was occurring and then the number was being converted to 3dp and then into a string. This caused an issue with OpenGround Data Entry where if I entered new values into a row, it would error and not allow me to save, stating that DepthRecovery needs to be a decimal. This error carried over to report creation because the report expected a 2dp value, effectively disabling quicklogs.

This issue has now reoccured for a new group I created called FieldPlasticityTests. I set Depth and SampleReference as keyfields, and one of them bugged out with what I assume is the same type of error. In this instance, although I can delete Depth and SampleReference after clearing all data from them (by setting their calculations to an empty field), the database remembers that there was data in the field and now places invisible, empty, placeholder data into it. This means that I can't delete the group because it's technically a non-empty group. When this bug occurs with a header set as a keyfield, it can break the entire group. In addition, in this instance of the bug, data entered into the broken keyfields 'disappears' from OpengGround Data Entry. It's still in the database, but it won't show up in the data entry areas, and it won't print to a quicklog, see below where I tried to enter a depth of 5, but a depth of 5 was already entered previously and is now invisible.

I tried deleting all headers from the group, to see if I could get away with recreating them, but the database seems to remember the invisible data even if the headers are gone. If the headers are recreated with the same name, the data will revive.

All this being said, does anyone know how these corrupted headers are created? Is it something I'm doing while working on OpenGround Professional? Should I not have both OpenGround Professional and Data Entry open at the same time when working? This is the third time this has happened, and I'm slowly accumulating 'dead names' for headers / groups that I cannot use anymore.

Thank you,

-edit-

In this scenario, OpenGround support has determined that the Location ID controller field was somehow used in a calculation, which is why the header is italics in the screenshot below. In this instance, the corrupted keyfield was actually the Location ID. As there is no way to input or remove a calculation for Location ID, this bug cannot be fixed from the user side. OpenGround support 'resolved' the issue and closed my support ticket... by creating a new group named "FieldPlasticityTest" for me, leading me to believe that the official response is that there's is no solution for corrupted headers/groups, only the workaround of making a new header or group.

I would appreciate a response from Bentley Support on this issue as it's not an issue that can be dismissed with a workaround. For example, let's say I've been working on a OpenGround for 5 years and have hundreds of boreholes within my cloud. A new client requests that we complete a lab test that was previously not assigned a header. I create a new header and it corrupts the data for the entire group inwhich the header was created. I cannot just make a new header or group for this.

OpenGround Cloud - No Cloud Connections Available.

Mark Kleinman — Mon, 17 Aug 2020 00:28:37 GMT

Hi,
Do you have a list of common error messages and fixes for them?
I had a look in your wiki and couldn't see anything.
I have a staff member getting "No cloud connections available...."
I have logged a ticket for him in the Service Request Manager but i thought a wiki of errors and their fixes could save us both some time.

Thanks

Mark.K

Bentley applications

Andrej Ilić — Tue, 01 Nov 2022 11:56:33 GMT

Dear Bentley community,

I'm new to this forum. This is my first post here. My name is Andrei (or Andrej in my native spelling), I live in Serbia, and I have worked on architectural projects as a BIM specialist. Soon and for the first time, I will be working on infrastructure projects. My future employer has tasked me to do research and a rough evaluation of the applications that are currently available on the market. So, I hope you could answer just a few questions, and help me get a picture of what Bentley is offering.

We need a modeling tool for terrain, railways (and everything that follows: drainage, electrical conducts etc...), tunnels, train stations, and possibly even bridges. Can it be done using one Bentley application, or multiple applications? If we need to use multiple applications, what is the recommended workflow for combining everything that is modeled into a single file?
Assuming that we have combined everything we've modeled, can we export IFC that contains all the BIM properties that we can use in another application for 4D/5D/6D simulation?
Can we add custom BIM properties to the native model?
Is work sharing possible? Ideally, two or more people should be able to build a single model together. For example, team members who work in Revit are synchronizing with the central model that is being saved on the local server or cloud, and they are occasionally changing it as they work. Do Bentley products have similar functionality?
Are Bentley products limited to certain engineering standards only, or can they be adapted to any standard in the World?

I appreciate the support.

Best regards,

Andrej Ilić

VBA rejected the OpenRoads Designer Application Object

Taylor Brownlow — Tue, 03 Dec 2019 19:25:27 GMT

I just updated to version 10.7.3.18 and am now getting this error periodically. It has happened when first opening a project file after the update and when right click holding and changing the view.

Also is it saying to run cmd with the command "OpenRoads Designer/regserver"?

Thanks