Social Media:Baby Step

We are on Facebook,we are on Twitter..Today Itself I saw Greg's Blog in Business Week which was posted on Ning and announced via twitter !!..Lot of activity is being done on Stumbleupon,Digg etc too..And yes how to forget that we have our own Be Communities..In short we are present in Social Media Sphere..We have made our presence felt, now it is the time to take next step...CONVERSATION need to be started...

Social Media is making lot of noise and will continue to do that..Organizations who knows how to extract the maximum out of it  , will benefit..But it is a part of your DNA..if your Customer Service is bad , Social Media efforts will only backfire..We cannt run social media activities in isolation..Yes,Twitter is an amazing PR tool, but it is also from wherein customer can be engaged..Check out Dell's activities on Twitter and we will realise enormous untapped potential...

Lets get SOCIAL on SOCIAL MEDIA...