Hi,
I just lost contact to two huge and critical pointclouds!
When I try to attach them, poinTools crashes. The pointclouds have not been edited at all, only attached to poinTools.
Here's what happened
I attached them to a new project and spend all day investigating camera settings and camera path inputs.Then I exited poinTools. Reopened. And now they wont load!
When I was working I had two huge pointclouds attached, and I HUGE ammount of keyframes was loaded and replaced alot. +40.000 keyframes, (showing more than 50 at once in the animationcontrol thingy made the entire GUI pretty much freeze, making it a serious drag to work with). After succesfully setting up my 30+ minutes of animation, I noticed that a lot of blocks had errors in the display, so I saved the project as a .ptl file as a reload sometimes fixes these point density errors, but I cannot open neither the project nor any of my pointclouds now! It looks like poinTools somehow messed up the access to my pointClouds!!!! Even though they were never edited or saved!
More infopointclouds are in POD format, one is 1.3Gb, one is 12Gb. Neither shows any change in the date in windows explorer.
My thoughtsIs poinTools storing temporary information somewhere that it attempts to reload when opening known files?
I really need HELP on this as I NEED THOSE POINTCLOUDS A.S.A.P!
Thanks,Torben
Thank you for the quick reply James
I can confirm that my signature is sort of updated. We use poinTools v2.00.01.04 (registered).
1. Assuming the error is from poinTools and it's disc-cache (why do I keep typing poinTtools) can I make poinTools clear the cache on startup? 2. Assuming not, would someone kindly provide a .bat file that clears the cache before opening poinTools?
System: Win7 64bit 16GB Ram - microStation V8i SS3 08.11.09.578. + PoinTools CONNECT. - Intel i7-4800MQ CPU@2.70GHz, 4 core / 8 Logic proc.
There is no configuration that will delete the cache automatically on start up. You can configure the location of the cache file. Knowing this location you can simply find it in Windows Explorer (create a shortcut on your desktop) and delete the podcache. We will take note of your request for the additional functionality.
There is always the option to switch off "Disable Disk Caching" if you would prefer not to use it.