https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/f/contextcapture-descartes-pointools-forum/114439/contextcapture-deployed-web-viewer-not-workingI chose WebGLReady format for production, and copied the resulting production folder to our webserver. When I browse to the index.html file I get the following &quot;Please wait...&quot; screen, but it never proceeds to the 3d scene. Here is the actual linken-USTelligent Community 12https://communities.bentley.com/thread/386899?ContentTypeID=1Wed, 12 Oct 2016 00:33:37 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:2bac41cc-a9d6-4ecb-88f9-e4c0b07c4ed7Abe MartinA little late to chime in here, but check the number of tiles in your model. I&#39;ve found that the web viewer doesn&#39;t work well with more than 20-30 tiles. Processing larger, but fewer tiles fixed the problem for me.<div style="clear:both;"></div>https://communities.bentley.com/thread/350801?ContentTypeID=1Wed, 23 Dec 2015 15:28:05 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:37169a1b-5a5d-43ab-ac10-75ac13507a6bCasey BentleyYou copied both the App and the Scene folder correct? Ive seen it hang like this when the scene wasnt uploaded to the webserver successfully. Because of the nature of the scene, it can take awhile to upload if it is particularly large. <br /> <br /> Alternatively, if the 3mx file name has been changed you will get this hang. I would also check to make sure that the JSON file in the app folder is pointing to the correct 3mx.<br /> <br /> Hope this helps<div style="clear:both;"></div>