Hello,
after i have installed LumenRT, i can´t open it. The follwing message will displayed.
In MicroStation there will display the LumenRT buttons, but it isn´t possible to open it from microstation, too.
Can everybody help me?
Marc
Hi, in Microstation you can export your work in LumenRT, not open it. Regarding the error message attached, please try to uninstall and install again the software.
If it does not work:
1) Make sure the graphics drivers on your machine are fully updated
2) Right click on the folder: Program Files\e-on software\LumenRT 2015\LumenRT\binand make sure you have the proper privileges to run.
3) Temporarily disable your virus protection and try running LumenRT
Let me know
regards Mara
Hi Mara,
i forgot to write you, that there wasn´t a window with license query. Maybe that is the reason, that i can not open it?
Here a screenshot from the web: