Unhandled Exception Error

Are you having a problem with all point clouds? Is your point cloud a FARO? If so, look at website:

communities.bentley.com/.../16755.installing-the-faro-sdk-to-update-bentley-pointools-v8i-and-make-it-compatible-with-the-latest-version-of-faro-scene

You can download Bentley PodCreator from the Bentley Software Download Fulfillment site and try converting your Point Cloud. Bentley PODCreator is a free download that will allow you to convert Pont Cloud files to POD files that can be attached in Bentley Descartes > Point Cloud

Point Cloud is fine on everyone else's machine in my team. Ive uninstalled Descartes and Reinstalled, no change. I'm on Windows 10, could that be why?

There are no issues that we are aware (using Rail Track) of but we will test this and confirm. The problem only occurs when you try to open the Presentation Dialogue. Does this happen only when a point cloud is attached i.e. If there is no Point cloud attached will the dialogue open without any error?

If it errors only when a point cloud is attached is the problem file specific or is it happening with every POD file that you load?

Does the error message appear also appear if you try and access the command from the View Attributes?

The Presentation Dialogue will not be available from the View Attributes if no point cloud is loaded.

the Dialog that has the issue is the Presentation under POD Dialog pulldown 'Settings', not the 'Point Cloud Presentation' in thr attributes. i can display the POD fine. Each time i want to use the Settings Dialog from the POD Dialog, i get the initial error quoted at the top of this forum...

Errors with or without POD attached

Sorry my last image wasn't clear. The command I wish you to access is circled below:

However, we will check for conflicts with the Bentley Railtrack installation

Can you confirm the version of Bentley Rail Track that you have installed?

fmcallis said:

The latest release of MicroStation and Descartes is MicroStation 08.11.09.829 and Descartes for MicroStation 08.11.09.720. MicroStation 08.11.09.832 is also compatible with Descartes for MicroStation 08.11.09.720.

where can we download these from?

fmcallis said:

The latest release of MicroStation and Descartes is MicroStation 08.11.09.829 and Descartes for MicroStation 08.11.09.720. MicroStation 08.11.09.832 is also compatible with Descartes for MicroStation 08.11.09.720.

where can we download these from?

Hi David,

Things have moved on since the last post by fmcallis The latest release of MicroStation is MicroStation CONNECT 10.7.0.39 and Descartes for MicroStation CONNECT 10.05.00.35. these are available for download on the Fulfillment Center https://connect.bentley.com.

If you require any other version you will need to create a service request (using the same link).