Unhandled Exception Error

Dear Forum

i get the following error when i try to open Point Clouds Dialog on Descartes

anyone any ideas what this is and how i can solve it?

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0 Offline fmcallis Thu, Apr 28 2016 12:13 PM

Are you having a problem with all point clouds? Is your point cloud a FARO? If so, look at website:

communities.bentley.com/.../16755.installing-the-faro-sdk-to-update-bentley-pointools-v8i-and-make-it-compatible-with-the-latest-version-of-faro-scene

You can download Bentley PodCreator from the Bentley Software Download Fulfillment site and try converting your Point Cloud. Bentley PODCreator is a free download that will allow you to convert Pont Cloud files to POD files that can be attached in Bentley Descartes > Point Cloud
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0 Offline andihawes Wed, May 18 2016 9:07 AM in reply to fmcallis
Point Cloud is fine on everyone else's machine in my team. Ive uninstalled Descartes and Reinstalled, no change. I'm on Windows 10, could that be why?
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0 Offline andihawes Mon, Aug 15 2016 7:57 AM in reply to Felix James
the Dialog that has the issue is the Presentation under POD Dialog pulldown 'Settings', not the 'Point Cloud Presentation' in thr attributes. i can display the POD fine. Each time i want to use the Settings Dialog from the POD Dialog, i get the initial error quoted at the top of this forum...

Errors with or without POD attached
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0 Offline Felix James Mon, Aug 15 2016 9:12 AM in reply to andihawes
Sorry my last image wasn't clear. The command I wish you to access is circled below:

However, we will check for conflicts with the Bentley Railtrack installation
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0 Offline Felix James Mon, Aug 15 2016 9:41 AM in reply to andihawes
Can you confirm the version of Bentley Rail Track that you have installed?
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0 Offline David Caldwell Wed, Jan 24 2018 11:24 PM in reply to fmcallis

fmcallis said:
The latest release of MicroStation and Descartes is MicroStation 08.11.09.829 and Descartes for MicroStation 08.11.09.720. MicroStation 08.11.09.832 is also compatible with Descartes for MicroStation 08.11.09.720.

where can we download these from?
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0 Offline Felix James Thu, Jan 25 2018 4:21 AM in reply to David Caldwell
Hi David,

Things have moved on since the last post by fmcallis The latest release of MicroStation is MicroStation CONNECT 10.7.0.39 and Descartes for MicroStation CONNECT 10.05.00.35. these are available for download on the Fulfillment Center https://connect.bentley.com.

If you require any other version you will need to create a service request (using the same link).
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0 Offline Felix James Thu, Jan 25 2018 4:21 AM in reply to David Caldwell
Hi David,

Things have moved on since the last post by fmcallis The latest release of MicroStation is MicroStation CONNECT 10.7.0.39 and Descartes for MicroStation CONNECT 10.05.00.35. these are available for download on the Fulfillment Center https://connect.bentley.com.

If you require any other version you will need to create a service request (using the same link).
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