Problem 3D view

RE: Problem 3D view

Joseph Burgett — Mon, 07 Dec 2020 11:08:46 GMT

Any update on this issue. I've been able to get around it by using another PC but I have students in my class that are having the same issue. Thanks!

Joe

RE: Problem 3D view

Felix James — Tue, 18 Aug 2020 13:31:38 GMT

Service Request 7001114805 has been created for this issue

RE: Problem 3D view

Joe Burgett — Mon, 17 Aug 2020 20:01:02 GMT

Thanks for the rely Felix. I've not ever done that so I googled how and followed the instructions outlined on this webpage.

https://support.microsoft.com/en-us/help/4028443/windows-10-update-drivers

After updating the driver and uninstall/reinstall ContextCapture, I'm still having the same issue. I create the mesh and everything seems fine except it's not viewing in the 3D view. When I load the production through ContexCapture Viewer it shows fine.

1) Is the steps I showed in the link what you were referring to.

2) If so, what's the next thing I should try?

RE: Problem 3D view

Felix James — Mon, 17 Aug 2020 12:41:12 GMT

Please confirm that the driver for your graphics card is up to date.

RE: Problem 3D view

Joe Burgett — Mon, 17 Aug 2020 12:17:56 GMT

I am running into the same issue. I have it on update 15 and 16. I have also installed and uninstalled several times. I remember it working on either update 13 or 14 but when I went to update it, all I see is grey. The production is visible with ContextCapture viewer.

Graphic Card Info