Dear All, my ContextCapture Engine is closing by itself. And if I want to open my project file following textbox appears "unknown project file format". This is very strange because I could open the project file 10 minutes ago and I changed nothing. Does anyone had the same problem? How can I fix this?
Contact Bentley as the file could be damaged as Contextcapture scrambles project file on each save and if the save is interrupted it can easily corrupt the project . Reminds me of similarities with DGN file corruption.For troubleshooting start contextcapture and open console it was F11 or F12 key and then try to open project it will show which file it can't open.
Thank you for your help. The console doesn't sow wich file it can't open. It just shows the same textbox with 'unknown project file format'
Please create a service request (https://connect.bentley.com) and Bentley Technical Support will provide assistance.
Have not seen such message seems that the main project .ccm file is unknown. Do you have ccm.bak file in same folder? Can you check by opening with notepad(but do not save) that ccm or bak file header starts with A3DF?You could try to rename .bak to .ccm and try to open project in CC but please make a copy of both files to not lose project.
I changed .bak to .ccm and it worked! Thank you very much. That's one problem solved. Do you think I can fix the ContextCapture Engine by reinstalling the software?