In the new version of CC (update 9) we are constantly getting a strange phenomenon of lines which radiate from a certain point in the models, see pics below. This happens when we make the model bounds from a polygon in a dgn file (new feature of update 9). These lines do not appear when retouching the tiles. How can we avoid these lines, or erase them in retouching?
Hi Or,
A Few questions for you:
What is the format of your 3D Model? 3MX?
Did you process a unique mesh?
Have you tried a production without bounds?
Do you also get these kind of artefacts in the ‘production 3D view’ tab of the project?
And in the reference model of the reconstruction?
Hi Felix,
The format is 3mx and the mesh is unique. The problem does not occur with a production without bounds. The artefacts appear in the 3d view tab, as well as in the Acute3d viewer and in the web viewer. The artefacts do not appear in the reference model (dgn), so there is no way to edit them out.
Hi Or
Would it be possible for you to share a dataset with us. I'd like to try and reproduce the issue? I will send you a link to upload.
Ok, thanks. Please send me the link and tell me which files to send.
Please see the link below:
https://communities.bentley.com/help/w/be_communities_help/7079/communities-secure-file-upload
Let us know when you have sent the files.
Ok, I uploaded the log file and the production. The relevant reconstruction if Reconstruction 4 and the production is called "10 tiles". There are two problems there, which we frequently encounter: the spiderweb lines in the 3mx production and one of the tiles failed to because it "failed to export 3d mesh" (we do not know what causes this). Please let me know if you require additional files.