failure to start LumenRT from MicroStation

Regards,

I'm using version 11 of Lumen RT, I'm working on Microstation Connect update 11, when I send my scene to Lumen I'm getting the following message (attached Image), after clicking on accept several times opens Lumen but the scene goes wrong.
With the previous version of Lumen everything worked without problems, can someone tell me how to correct or why this failure occurs?
thank you in advance for your cooperation