ContextCapture V. 10.16.0.75 -Error: task failed (returned : -1073741819)

Hello, I am doing cluster service time, the problem occurred.

host version is V. 10.16.0.75,it work success

my version is V. 10.16.0.75,but I got the error report ,Error code:task failed (returned : -1073741819)&Error code:task failed (returned : 269639680)

I hope you can help me find out what went wrong.