I am new to Bentley, and the tools.
I am trying to load my first pointcloud into Pointools and get this error:
What process is to be used?
Why is the newer version not compatible?
What is the correct process for getting "Support" in a situation where a general message of contact support / services is generated, please?
Thanx!
Hi Jim,
You will need to save your dwg as an AutoCAD 2012 format file. Then it can be imported in Bentley Pointools.
For future reference if you have a specific issue that requires Bentley Support you can raise a service request here