I'm currently using CC CE 19 running on a machine with an I9 9900K, RTX 2080 Super and 32GB of RAM.
I'm intrested in testing out the annotations feature for some use cases we have here but the option is grayed out. I have an AI compatible GPU according to the settings window and I am on the latest drivers.
Are there some special conditions for using annotations?
Please ensure that the driver for your graphics card is up to date. Download and install the latest driver from the NVidia website.
I am on the latest drivers.
Does it require an internet connection? this machine is offline.
Can you create a Service Request. It may be that you have no entitlement to use this feature. If you think that you should have then we would need to investigate further.
Was this issue resolved, and why would this feature need to have entitlement associated with it to function locally on our machine? Any assistance would be greatly appreciated.