https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/f/contextcapture-descartes-pointools-forum/225072/contextinsights-annotations-grayed-outHi. I&#39;m currently using CC CE 19 running on a machine with an I9 9900K, RTX 2080 Super and 32GB of RAM. I&#39;m intrested in testing out the annotations feature for some use cases we have here but the option is grayed out. I have an AI compatibleen-USTelligent Community 12https://communities.bentley.com/thread/721806?ContentTypeID=1Sun, 17 Jul 2022 22:03:57 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:59d364de-2249-4021-9090-7f2bbdd724d4Tyrone Miles<p>Was this issue resolved, and why would this feature need to have entitlement associated with it to function locally on our machine? Any assistance would be greatly appreciated.</p> <p>Thanks</p><div style="clear:both;"></div>https://communities.bentley.com/thread/693963?ContentTypeID=1Fri, 28 Jan 2022 14:59:43 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8c98605b-1742-49bf-a624-469f763e96bfFelix James<p>Can you create a Service Request. It may be that you have no entitlement to use this feature. If you think that you should have then we would need to investigate further.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/693811?ContentTypeID=1Thu, 27 Jan 2022 19:53:52 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:f3730cb8-2fa6-4427-b993-e0d4ddbd650dMatt Brone<p>I am on the latest drivers.</p> <p></p> <p>Does it require an internet connection? this machine is offline.</p><div style="clear:both;"></div>https://communities.bentley.com/thread/693771?ContentTypeID=1Thu, 27 Jan 2022 15:31:04 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:fc8f4dcd-bc74-48b0-ad93-ed87641af39fFelix James<p>Please ensure that the driver for your graphics card is up to date. Download and install the latest driver from the NVidia website.</p><div style="clear:both;"></div>