just purchased the software and find myself unable to use it.
Eugenio,
You are not alone with this issue. Not being able to use ContextCapture on Windows 11 machines is extremely frustrating. It's not like Windows 11 is going away so you would think this is a top priority. Have you heard anything about when an update will be resolved? This issue is literally costing us thousands of dollars and the only feedback I'm getting is that it's a known issue that they are having trouble reproducing themselves.
Thanks
Unfortunately, I gave up and reinstalled windows 10 in another computer to get it running. My "ticket" was never resolved, and after an email with some generic suggestions, they stopped communicating with me trying to solve the issue.
Not very reassuring for my first experience with this company. I understand i'm a very small company with only 1 copy, but still, you'd expect better responsiveness with the cost of the software.
Understood. That's unfortunate. I'm still holding out hope. Bentley has always treated me fairly in the past. I'm hoping this is a minor bump that will be resolved soon. I guess we'll wait and see.
Hopefully, on the plus side the software is running perfectly on windows 10. I’ll let you know if I hear anything else on windows 11.
Yes, it does work well on Windows 10. Thanks and I appreciate any updates.
joe
Just use Autodesk and ESRI products and you'll be fine. They were ready for Windows 11 the day it was release while Bentley, six months after the official release, still hasn't made their software Windows 11 ready. And Bentley had access to Windows 11 even earlier as a developer, so there's no excuse why it's taking so long except that Bentley is just not focused on the end user anymore.