Hello, Hope you are having an amazing day. I have a very important project. The problem is I installed contextcapture center on my windows 10 machine. it opened successfully. However, when I try open ccengine.exe it gives an unable to start application error!! I tried everything to solve it. I installed contextcapture again, tried different versions of it, tried updating my GPU drivers and downgrading them, I even tried it on different windows versions and on windows 11!! I am literally lost, I need to finish the project and this happens!! If someone can help me literally right now it would be so much appreciated!!
I even tried the driver you mentioned now and didn't work either!!! What is happening?!
Don't use Vulkan API if you have single GPU
Ben Miller said:What is happening?!
Maybe try to delete driver and then reinstall. As it says older than 471.00 version will disable AI so you have not correctly installed older driver.
I know you did reinstall CC but we ask you to do a clean installation.
Which means to uninstall it and make sure that the ContextCapture folder in C:\Program Files\Bentley is correctly removed by the uninstall. If not you need to remove it manually.
Then launch a new install with "admin mode". Right on installer and choose "Run as administrator".
When all that is done, start CC and Engine in admin mode too. Right click on CC/CC engine icon and choose "Run as administrator".
Let us know if this helps.
For further assistance, fill a service request.
Can you install CC on a different machine?
Tried what you and Bruneau said. I absolutely clean installed context capture and GPU driver. same error!!! the first image I posted mentioned something related to TensorFlow dll. I am literally tied up and I cant continue my work!!