I am running CC version 20 and have run a couple of jobs successfully since the update.
I submitted a job yesterday that crashed overnight. The engine started to run but stopped after about 30 minutes (I was expecting it to take 6 hours) and CC itself failed.
I rebooted the machine but CC failed after the first screen
The error message says "Failed to load project file"
The further particulars say "Failed to load block 'c/........\Project files\Block_1032.bin'
Looking at the directory structure there is a Block 1031 and a Block 1033 but no Block 1032.
I reinstalled CC but it still gives the same error message.
HELP!!!
Chris Burgoyne
Hi Chris,
It's possible that the crash messed up the .CCM file. I can try to fix it if you upload it.
Thanks, Cyril
Hi Cyril
How do I upload it?
There is a backup ccm file
Chris
Se this page on how to upload file to Communities. In the meantime, you can do the following:
And try to open your project. If you're not missing data in your project, you can save it again and ditch the .ccmlatest file.
The backup method worked, and I don't think I lost any data.
Trying to work out why it crashed. Submitting an AT via the new Green Button on the Surveys page seems to hang my machine.
Chris, when it crashed, did your entire computer freeze up?
CC froze but not the whole computer. I had to crash out of CC but when I tried to reload it I got the error about a missing .bin file.
Cyril's suggestion about going back to the previous ccm file worked.
But I have found out what is causing it. In update 20, you can submit aerotriangulations from any tab - in the old version you had to be in the General Tab. But if you submit it from the Surveys Tab, which you will probably be in normally, it freezes.
However, if you go back to the General Tab, and submit the AT from there, it seems to work OK. Fingers crossed, its doing ist second AT now!
I''ve noticed many times that CC is appalling at housekeeping. Some things, like selecting a tie point, are fairly quick if you select it from the list of tie points in the right hand panel, excecpt that you have to scroll to find the right TP. The preferred way seems to be to click on the tie point on a photo, but that hangs the computer for 10 minutes while it goes away and thinks about it.
I've entered a bug fix request regarding the freeze. It should be fixed in upcoming version 20.1.