Hi everyone,
I want to install Pointools View and I have downloaded the latest version. After installing the software (without any notification that something was going wrong..) nothing was installed on my laptop! Not somewhere on the harddrive, neither visible in the installed programs. I have W7 64 bit.
On my pc is also installed Map Enterprise and Descartes. I can't image that's the reason that the install has failed.
Anyone a suggestion?
Greetings, Aart
HI Aart,
this is strange!
what is the name of the file you are installing?
ptv02000100en.exe
Is your ptv02000100en.exe file size ~57.2 MB? Under All Programs > Bentley do you see Pointools View? The installation of Bentley Map Enterprise and Descartes will not affect Pointools View. In Windows Explorer do you have the C:\Program Files (x86)\Bentley\Bentley Pointools View folder?
Is Pointools POD Creator installed on the machine?
There is a known problem that Pointools View does not install on machines where POD Creator is already installed.
The workaround is to:
-Uninstall POD Creator
-Install Pointools View
-Reinstall POD Creator
HTH,
Pascal
Answer Verified By: GeoNext
Thanks for your answer Pascal, it works!