Hi A client sent to me a 3D model and i try to open it in the context capture viewer and it seems like the program open the model but doesn't show it. I try to update all the computer and also uninstall and install again, nothing works. The…

Greetings all, My Co. are just starting to use Bentley Connect and Descartes after extensively using V8i SS4 Versions of these products There seems to be issues with: Creating clips - The point cloud completely disappears? Viewing Point Cloud sections…

Working with LiDAR, and my project has been freezing all day when I click on that application. I am using msv8i software, and I have tried re-downloading the software, shutting down the computer, starting and restarting the project... It's still freezing…

When I'm viewing my attached POD's, the point cloud disappears when I approach it in the viewport. It appears to be a spherical distance from the point of view of the camera/viewport. I want to create an animation with a very close flyby of small grouping…

Hi all I have a 3D-model as OBJ-file, with corresponding mtl-file and jpg-file in the same folder. When I attach it in Bentley Pointools the model appears without texture. Does anybody know how I get the texture on the model within Pointools? I tried…

Hi all, I got a new laptop and installed Descartes SS4 straight away. To my dismay when drawing with a POD loaded, the display driver kept stopping about every 10-20 seconds. Screen goes black, then recovers and goes back to normal, only about 2-3…