• Large processing job fails to access job queue but still completes task.

    I am cluster processing a large project to a networked drive and both engines work normally for a bit but then I get "Failed to access jobqueue for a while, please check jobqueue access" messages. It then reconnects and finishes the task. During the…
  • Add an additional engine using OneDrive

    I was wondering if I put the job queue on OneDrive, can I add an additional engine on another computer that sees that same OneDrive folder? Thanks!
  • Job Queue database lock file appearing when I open multiple engines

    Hello, I am using ContextCapture Center edition (Update 20.1 - v10.20.1.5562) and have been starting to experience issues in the last week (was running previous version when the issues started) of the job queue data base file locking when I open another…
  • Error: task failed (returned : 285474835) - HELP

    Hello community !! I'm throwing a bottle to the sea... Does anyone got this error message ? We are trying to solve it but nothing to do ... We are working on v18.0.232 and we don't want to update on this machine in order to keep different version…
  • Error Error: task failed (returned : -1073741819)

    Hi everyone, Im trying to realize an AT of a block with 910 but I'm getting an error when matching key points, the proccess stalls at 75% and the engine's message is: [2021-Mar-01 10:27:24] Error: task failed (returned : -1073741819). Ther is happening…
  • ContextCapture Engine doesn't see all host memory

    Hello, I noticed that our ContextCapture Engine cannot see all the installed RAM: we have 64 GB, while the Engine can see 32 GB only. Why? We have a GeForce RTX 2070 (8 GB) GPU, Vulkan version 1.1.99, Win10 Professional, i7 9700K. Please help…
  • Pointools rendering engine--CPU or GPU heavy?

    I am working with a company looking at moving a lot of their rendering to a consolidated Citrix environment using vGPU technology from Nvidia. Question I have that the customer cannot answer at this time---They are using Bentley Pointools as their rendering…
  • ContextCapture Engine closing by itself & "Unknown project file format"

    Dear All, my ContextCapture Engine is closing by itself. And if I want to open my project file following textbox appears "unknown project file format". This is very strange because I could open the project file 10 minutes ago and I changed nothing. Does…