Getting Started

Browse this section for information related to your version of software.

Problem: “I have data to be processed with ContextCapture Desktop or ContextCapture Center, but I don’t have access to a powerful computer.” Solution: The data can be processed from home/remote location using ContextCapture Cloud Processing service…

In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work…

1) Go to https://connect.bentley.com/ 2) Scroll down to the My Services and click the ProjectWise ContextShare tile: 3) Click the Settings button. 4) Click Usage Reports : Note: The usage report will open in a new tab. 5) Use the Start…

1) Open ContextCapture Console. 2) Click the "New" button to create a new ContextCapture Console project. 3) The "New Project" page opens. 3.1) Name the project using the "File name" field. 3.2) Select the location for the project files…

Administrators have the flexibility to allow users to create Reality Data without project context or only allow users to create Reality Data in the context of a project . Whether or not the user provides a project context influences which of the supported…

The Reality Modeling Cloud Services supports 8 datacenters (see below) in strategic geographic locations.

Note: The following steps can only be performed by users who possess the “Administrator” or “Co-Administorator” user roles. 1) Go to https://connect.bentley.com/ 2) Click your enterprise's name in the Bentley CONNECT header to acces the enterprise…

1) Open the backstage. 2) Open the “Help” page. 3) Click “Export Logs” 4) Select the data when the upload failure occurred. 5) Save the log and send it to Bentley Technical Support.

Note: The following steps can only be performed by users who possess the “Administrator” or “Co-Administorator” user roles. 1) Go to https://connect.bentley.com/ 2) Click your enterprise's name in the Bentley CONNECT header to acces the enterprise…

ContextCapture Cloud Processing Console

1) Go to https://connect.bentley.com/ Note: If you do not have an existing project, look at the following page for instructions on how to register one: Register a new ProjectWise Project and open the ProjectWise ContextShare web portal 2) Look for…

Workflow: In ContextCapture Console. User clicks “Submit Processing” in the “3D Model Processing” dialog. Upload fails and user received following error message: Solution: The user needs to associate a ProjectWise Project to the ContextCapture…