https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computeren-USTelligent Community 12https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computerFri, 16 Oct 2020 15:47:40 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8fd3a204-9772-4ad8-99be-f9fe1bd01af3Felix Jameshttps://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computer#commentsCurrent Revision posted to ContextCapture | Descartes | Pointools | Orbit Wiki by Felix James on 10/16/2020 3:47:40 PM<br /> <p><a href="https://apps.bentley.com/srmanager/ProductSupport">Bentley Technical Support </a></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>ContextCapture</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>04.04.10.336</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Environment:</strong></td> <td>Windows 7 64</td> <td></td> </tr> </tbody> </table> <p></p> <h1>Error or Warning Message</h1> <p>&quot;The application was unable to start correctly (0xc0000005).&quot;</p> <h1>Explanation</h1> <p>On a Computer running Windows 7 when you start ContextCapture or ContextCapture Center Master the software crashes with the following error:</p> <p><br /><em><strong>&quot;The application was unable to start correctly (0xc0000005).</strong></em></p> <p><span style="font-family:Times New Roman;"><span lang="EN-US"><strong><span lang="EN-US">&nbsp;</span></strong></span></span></p> <p></p> <div style="margin:0cm 0cm 8pt;"><span style="font-size:200%;"><strong><span style="font-family:inherit;" lang="EN-US">How to Avoid</span></strong></span></div> <div style="margin:0cm 0cm 8pt;"><span lang="EN-US">This is an issue that the ContextCapture Team are currently investigating. It occurs on systems that have both an Integrated and NVIDIA Graphics card (usually laptops) installed. Unfortunately, we have no short-term fix and our best advice is that you continue to use an earlier edition of ContextCapture such as Update 8 (04.04.08.561). We are thoroughly investigating the cause of this issue and are looking to release a resolution as soon as possible.<span lang="EN-US">.</span></span></div> <div style="margin:0cm 0cm 8pt;"> <p><strong>Please Note:</strong><br />This issue only affects users of Windows 7 with ContextCapture versions 04.04.09.516 (Update 9) and 04.04.10.336 (update 10). If you have Windows 10 or Windows 8.1 you will not be affected.</p> <p><strong>If you are affected by this issue please contact<a href="https://apps.bentley.com/srmanager/ProductSupport"> Bentley Technical Support </a>who will provide you with the working version of ContextCapture / ContextCapture Center.</strong></p> </div> <p>&nbsp;</p> <p><br /><br /></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Original Author:</strong></td> <td>Felix James</td> <td></td> </tr> </tbody> </table><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: ContextCapture, ContextCapture Center, error message</div> https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computer/revision/2Tue, 23 Oct 2018 11:51:42 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8fd3a204-9772-4ad8-99be-f9fe1bd01af3Felix Jameshttps://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computer#commentsRevision 2 posted to ContextCapture | Descartes | Pointools | Orbit Wiki by Felix James on 10/23/2018 11:51:42 AM<br /> <p><a href="https://apps.bentley.com/srmanager/ProductSupport">Bentley Technical Support </a></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>ContextCapture</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>04.04.10.336</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Environment:</strong></td> <td>Windows 7 64</td> <td></td> </tr> </tbody> </table> <p></p> <h1>Error or Warning Message</h1> <p>&quot;The application was unable to start correctly (0xc0000005).&quot;</p> <h1>Explanation</h1> <p>On a Computer running Windows 7 when you start ContextCapture or ContextCapture Center Master the software crashes with the following error:</p> <p><br /><em><strong>&quot;The application was unable to start correctly (0xc0000005).</strong></em></p> <p><span style="font-family:Times New Roman;"><span lang="EN-US"><strong><span lang="EN-US">&nbsp;</span></strong></span></span></p> <p></p> <div style="margin:0cm 0cm 8pt;"><span style="font-size:200%;"><strong><span style="font-family:inherit;" lang="EN-US">How to Avoid</span></strong></span></div> <div style="margin:0cm 0cm 8pt;"><span lang="EN-US">This is an issue that the ContextCapture Team are currently investigating. It occurs on systems that have both an Integrated and NVIDIA Graphics card (usually laptops) installed. Unfortunately, we have no short-term fix and our best advice is that you continue to use an earlier edition of ContextCapture such as Update 8 (04.04.08.561). We are thoroughly investigating the cause of this issue and are looking to release a resolution as soon as possible.<span lang="EN-US">.</span></span></div> <div style="margin:0cm 0cm 8pt;"> <p><strong>Please Note:</strong><br />This issue only affects users of Windows 7 with ContextCapture versions 04.04.09.516 (Update 9) and 04.04.10.336 (update 10). If you have Windows 10 or Windows 8.1 you will not be affected.</p> <p><strong>If you are affected by this issue please contact<a href="https://apps.bentley.com/srmanager/ProductSupport"> Bentley Technical Support </a>who will provide you with the working version of ContextCapture / ContextCapture Center.</strong></p> </div> <p>&nbsp;</p> <p><br /><br /><img style="border-width:0px;" alt=" " height="60" src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Original Author:</strong></td> <td>Felix James</td> <td></td> </tr> </tbody> </table><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: ContextCapture, ContextCapture Center, error message</div> https://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computer/revision/1Tue, 23 Oct 2018 11:50:43 GMT6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:8fd3a204-9772-4ad8-99be-f9fe1bd01af3Felix Jameshttps://communities.bentley.com/products/3d_imaging_and_point_cloud_software/w/wiki/40049/contextcapture-master-errors-after-start-up-on-windows-7-computer#commentsRevision 1 posted to ContextCapture | Descartes | Pointools | Orbit Wiki by Felix James on 10/23/2018 11:50:43 AM<br /> <p><a href="https://apps.bentley.com/srmanager/ProductSupport">Bentley Technical Support </a></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Product(s):</strong></td> <td>ContextCapture</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Version(s):</strong></td> <td>04.04.10.336</td> <td></td> </tr> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Environment:</strong></td> <td>Windows 7 64</td> <td></td> </tr> </tbody> </table> <p></p> <h1>Error or Warning Message</h1> <p>&quot;The application was unable to start correctly (0xc0000005).&quot;</p> <h1>Explanation</h1> <p>On a Computer running Windows 7 when you start ContextCapture or ContextCapture Center Master the software crashes with the following error:</p> <p><br /><em><strong>&quot;The application was unable to start correctly (0xc0000005).</strong></em></p> <p><span style="font-family:Times New Roman;"><span lang="EN-US"><strong><span lang="EN-US">&nbsp;</span></strong></span></span></p> <p></p> <div style="margin:0cm 0cm 8pt;"><span style="font-size:200%;"><strong><span style="font-family:inherit;" lang="EN-US">How to Avoid</span></strong></span></div> <div style="margin:0cm 0cm 8pt;"><span lang="EN-US">This is an issue that the ContextCapture Team are currently investigating. It occurs on systems that have both an Integrated and NVIDIA Graphics card (usually laptops) installed. Unfortunately, we have no short-term fix and our best advice is that you continue to use an earlier edition of ContextCapture such as Update 8 (04.04.08.561). We are thoroughly investigating the cause of this issue and are looking to release a resolution as soon as possible.<span lang="EN-US">.</span></span></div> <div style="margin:0cm 0cm 8pt;"> <p><strong>Please Note:</strong><br />This issue only affects users of Windows 7 with ContextCapture versions 04.04.09.516 (Update 9) and 04.04.10.336 (update 10). If you have Windows 10 or Windows 8.1 you will not be affected.</p> <p><strong>If you are affected by this issue please contact Bentley Technical Support who will provide you with the working version of ContextCapture / ContextCapture Center.</strong></p> </div> <p>&nbsp;</p> <p><br /><br /><img style="border-width:0px;" alt=" " height="60" src="http://communities.bentley.com/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-Logo.png" width="189" /></p> <table style="background-color:#dce5f0;border:#dce5f0 0px solid;" border="0"> <tbody> <tr> <td style="text-align:right;"><strong>&nbsp;</strong></td> <td style="text-align:right;"><strong>Original Author:</strong></td> <td>Felix James</td> <td></td> </tr> </tbody> </table> <p>Ok Cancel</p><div style="clear:both;"></div> <div style="font-size: 90%;">Tags: ContextCapture, ContextCapture Center, error message</div>