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ContextCapture | Descartes | Pointools | Orbit
ContextCapture | Descartes | Pointools | Orbit Wiki Working from home with ContextCapture
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    • +Reality Modeling Wiki
    • +Bentley I/RAS B
    • +Bentley LumenRT
    • +Bentley Pointools
    • -ContextCapture -
      • +ContextCapture User Guides
      • +ContextCapture - Release information
      • -ContextCapture - How to
        • Camera Recommendation for ContextCapture
        • Cesium and 3D Tiles compatibility
        • Changing graphics card settings to use the dedicated GPU on a Windows computer.
        • Changing the JobQueue directory
        • ContextCapture has the ability to find corrupted images before running an AT
        • ContextCapture image navigation in MicroStation
        • ContextCapture surface constraints solution
        • ContextCapture Update 4 Dataset for Evaluation
        • ContextCapture: Combination of Survey Data and Photos
        • ContextCapture: Create Control Point
        • ContextCapture: Difference Between Tie Points and Control Points
        • Creating a Uniquemesh After Generating Initial Model in ContextCapture
        • Export & Import camera optical properties
        • Export logfile for technical support
        • Ground Control Point Specification
        • How does the type of processor in my computer affect the performance of ContextCapture?
        • How to add a custom/local height grid in ContextCapture - Part 2 (Advanced)
        • How to add a custom/local height grid in ContextCapture – Part 1 (Basic)
        • How to calibrate your camera using ContextCapture
        • How to Merge models from different data sources
        • How to scale a model without initial information
        • Import Image Collection and Orientation in ContextCapture
        • Importing Orientation Metadata
        • Interior Use of ContextCapture
        • Issues with FC6310R camera calibration
        • Managing partial updates on large ContextCapture projects
        • Merging 3MX Files
        • Merging Models
        • Multiple Camera Use In ContextCapture
        • My processing is failing due to insufficient memory despite having the tiling correctly adjusted
        • Ortho Parts vs Reconstruction Tiling
        • Reconstructed model displays with cracks after retouch process completed.
        • Smooth Surfaces in ContextCapture
        • Snapping to Referenced Reality Meshes
        • The block is affected by a spherical effect after Aerotriangulation
        • The model appears to be curved instead of being horizontal after AT
        • The model appears upside down after using a block-import file
        • The Model Is Upside Down After Aerotriagulation and No Block File Has Been Used
        • Tiling Tips
        • Unable to download ContextCapture trial software
        • Use of Camera Zoom in ContextCapture
        • Use of Videos in ContextCapture
        • -Working from home with ContextCapture
          • Cloud processing console working from home
          • ContextCapture License Checkout Procedure
      • ContextCapture Frequently Asked Questions
      • +ContextCapture - Troubleshooting
      • +ContextCapture Insights
      • ContextCapture License Options
      • Describe the Different Modules of ContextCapture
      • What are the different editions of ContextCapture?
      • ContextCapture User Requirements
    • +Descartes and ContextCapture Editor
    • +Orbit 3DM
    • +RealityModeling Cloud Services

     
     Questions about this article, topic, or product? Click here. 

    Working from home with ContextCapture

    In these challenging times when COVID-19 is imposing significant disruptions to day to day activities and affecting normal business flow of our much-valued users and employees, we at Bentley are mindfully committed to ensuring a smooth transition of work from the office to a remote location or home. Our innovative software and services are all geared for working from home or remote locations and do not impose the need to be in an office set-up.

    For a general overview of how this works for Bentley products refer to https://www.bentley.com/en/covid-19 

    To ensure a smooth transition of work and effectiveness of your daily workflows with ContextCapture, we have assembled information that you can refer to while working remotely or from home. We are working hard to deliver high levels of customer service, and welcome feedback, questions, and ideas on how we can serve you better in a remote work environment.

    Home installation

    You may decide to install the software on your home computer. If you do this, once signed in via the CONNECTION Client using your normal work email login, you will have the same licenses available as you do in the office.

    Remote Access Procedure

    Access using Windows Remote Desktop is not supported.

    Applications such as TeamViewer or similar must be used.

     ContextCapture Desktop, The remote application must be installed and configured on the local and remote system.  The remote system must be switched on with remote application running.

    ContextCapture Center, with two or more Engines the user must have the remote aapplication installed and running on all systems using ContextCapture Master/ Engines.

    Working from home using your own Computer

    Please ensure that your machine meets or exceeds the minimum hardware requirements for ContextCapture, see next topic below

    Warning: the number of licenses in use must never exceed the purchased entitlement i.e. users must not run a single license of the application on their home and office computers concurrently. To do so will incur over usage charges.

    Machine requirements

    There are several options for working remotely. You may decide to install the software on your home computer. See these minimum machine requirements for:

    •  ContextCapture Hardware Recommendation

    Cloud Processing Procedure

    If your computer is unable to run ContextCapture as it is struggling to meet the hardware specification users can use our Reality Modeling Cloud Processing services. Use link below for more information.

    • Cloud processing Console Procedure

    Downloading software

    All Bentley software is downloadable via the Bentley Software Downloads pages: https://softwaredownloads.bentley.com/

    Direct download links

    • ContextCapture Desktop

    • ContextCapture Center

    • ContextCapture Editor

    General download and installation directions are available here.

    • You need to be a CONNECTED user to download and use ContextCapture.
    • During of installation of ContextCapture, the CONNECTION Client will be installed too. The Bentley CONNECTION Client is the heart of the Subscription Entitlement Service Licensing system on any workstation. This provides the mechanism for the Bentley applications to operate against your company settings.
    • After initial connection, you can check out a licence to work offline, refer to ContextCapture License Checkout Procedure

    Accessing Product documentation

    • ContextCapture Manuals are installed with your ContextCapture application, and accessible via Help > Manuals inside the programs.
    • Background papers, tips & tricks, verifications and videos in the Reality Modeling Wiki , Reality Modeling Forum and Reality Modeling YouTube Channel

    Resolving licensing issues

    • Licensing Wiki
    • Subscription Entitlement Service
    • Bentley User Registration
    • Offline Usage
    • How to ensure usage from only one user on a shared workstation
    • How remote usage is recorded with Subscription Entitlement Service (SES)
    • How to check out licenses from Entitlement Management (how to run offline)
    • How to bulk checkout licenses from Entitlement Management (extended offline scenarios)

    How to get help

    Service Request Manager for any technical question and support.
    Our technical experts are ready to help
    https://apps.bentley.com/srmanager/ProductSupport

    CONNECT Center

    https://connect.bentley.com

    Useful articles about working remotely

    • Super Evil Megacorp
    • Suddenly Remote? Here's How to Regain Your Productivity in Record Time
    • The Ultimate Guide to Remote Work

    • ContextCapture
    • ContextCapture mobile
    • Workfromhome
    • ContextCapture Cloud Processing Service
    • Reality Modeling Cloud Service
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    • Bruneau St-Jean Created by Bentley Colleague Bruneau St-Jean
    • When: Thu, Mar 19 2020 12:46 PM
    • Felix James Last revision by Bentley Colleague Felix James
    • When: Wed, Feb 3 2021 6:14 AM
    • Revisions: 11
    • Comments: 0
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