Dear Valued Bentley User,
As part of our global rationalization plan, our world-class product teams and Commercial Programs colleagues are working diligently to simplify our product portfolio—and clarify commercial offerings—by streamlining our offerings to help you advance in your work and improve your user experience.
To achieve this goal, Bentley has made the difficult decision to end support for Bentley Pointools starting September 1, 2023. However, we understand that many of you may still have projects that require the use of Bentley Pointools features. Therefore, we’ve outlined three options below based on your subscription type to ensure you can continue working on your point clouds.
Please note that should you migrate to LumenRT as a SELECT subscriber, you will see a price reduction applied to the purchase of this new perpetual license and related maintenance contract. For Virtuoso subscribers migrating to LumenRT at the end of their current contracts, you will also notice a decrease in cost for this application in comparison to what you currently pay for Bentley Pointools.
Please note that should you migrate to iTwin Capture Manage & Extract, you will see a price increase on your invoice at the time of your next renewal if you are a SELECT subscriber.
Special Note for E365 subscribers
Effective September 1, Bentley Pointools will be removed from our Software Download Center. Users already running this application will be able to continue using it after the product deprecation date; however, you will not be able to download it again should it be removed from your desktop, nor will any new users be authorized to use it after September 1. E365 subscribers will be able to begin using LumenRT or iTwin Capture Manage & Extract at any time and will be charged based on your usage of these new products according to the cost associated with it in Bentley’s price book. For more information on the capabilities of the products outlined above, we encourage you to visit the LumenRT Communities page and the iTwin Capture Manage & Extract Communities page.
If you have any questions regarding this deprecation announcement, you may contact Bentley Support.