Unable to open design file

hello,
how can solve this information ''Unable to open design file. Please contact your local site administrator or technical support provider for further assistance.''

please help

Parents
  • It appears from the screen capture that you are using MicroStation V8 2004 Edition. This is old software that is not certified or supported on current versions of Windows. The error message, as MaryB has suggested, could be displaying due to any number of things. What is the format of the file? Is it a more recent version of this file format? ie. DWG 2017

    One suggestion would be to upgrade to a more current, supported version of MicroStation CONNECT Edition.

    Regards
    Andrew Bell
    Technical Support
    Bentley Systems

Reply
  • It appears from the screen capture that you are using MicroStation V8 2004 Edition. This is old software that is not certified or supported on current versions of Windows. The error message, as MaryB has suggested, could be displaying due to any number of things. What is the format of the file? Is it a more recent version of this file format? ie. DWG 2017

    One suggestion would be to upgrade to a more current, supported version of MicroStation CONNECT Edition.

    Regards
    Andrew Bell
    Technical Support
    Bentley Systems

Children
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