We utilize as much out of the box as possible when using Bentley PowerInroads Products. We have a redirect file pointed to a server(workspace) and all the user profiles are located on the servers as well. Two employees recently received new machines. PowerInroads will open but then hangs up after selecting a file to open. If these two users log into another machine they are able to launch PowerInroads without any issues.
I would first suggest running a debug on the machines not working and comparing that against a machine that is working.
https://communities.bentley.com/products/microstation/w/microstation__wiki/11081/how-to-quickly-generate-a-debug-file
On the new machines if you use the delivered workspace can it open any file if not then the installation might require a repair/reinstall.
yes the new machine will open files with the delivered workspaces without any issues. what's strange is another user logged into the new machine and launched powerinroads without any issues.
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