cannot delete tab from custom ribbon

RE: cannot delete tab from custom ribbon

Mark Winegar — Thu, 27 Sep 2018 17:43:49 GMT

Unfortunately, my local is clean of dgnlibs as I am managing a custom workspace where the dgnlib's are being called from. I filed a ticket and it was filed as a defect. They provided instructions on removing the tabs the manual way through an export of the ribbon to xml and then pulling it back in.

RE: cannot delete tab from custom ribbon

Mark Winegar — Thu, 27 Sep 2018 17:42:16 GMT

I filed a ticket and a defect has been filed for this. The Bentley professional also noted to manage this issue in the meantime would be to export the ribbon to xml, manually edit the xml, revert the dgnlib to wipe all customizations and then import the ribbon xml to rebuild. This worked for me and getting these unwanted tabs removed from my custom ribbon.

RE: cannot delete tab from custom ribbon

David Trejo-Rodriguez — Tue, 25 Sep 2018 00:26:12 GMT

If the delete and apply option does not work you may want to try the revert option.

To do this select the Tab section you wish to delete in the Customize Ribbon dialog

Make sure not to use the revert all option as that will wipe your whole DGNLIB of any ribbon customizations.

If you see items have pending changes use the Apply button.

What is the SR# and have you had any reply yet?

RE: cannot delete tab from custom ribbon

Mike Goymerac — Mon, 24 Sep 2018 16:14:26 GMT

I was having the same issue and it turned out that I had multiple dgnlib files in my default location (e.g. C:\ProgramData\Bentley\CONNECT Edition\Configuration\Organization\Dgnlib\Gui). Once I put the old dglib files in an obsolete folder and made the corrections to the remaining dgnlib file I was able to remove the unwanted tabs. I hope this helps.

RE: cannot delete tab from custom ribbon

Mark Winegar — Mon, 24 Sep 2018 12:51:35 GMT

I will file a ticket.

RE: cannot delete tab from custom ribbon

Marc Thomas — Mon, 24 Sep 2018 09:06:54 GMT

Hi Mark,

Would you like to post the DGNLIB that contains your customizations here and we'll take a look, otherwise please send it via a Service Request.