PowerGEOPAK V8i (SELECTseries 10)Version 08.11.09.918
Power InRoads V8i (SELECTseries 4)Version 08.11.09.878
Windows 10 ProVersion 1809OS build 17763.503
REQUEST:
I'm trying to debug an issue I'm sure I caused when setting up a new company workspace. I'm looking for an "eagle eye" to help troubleshoot.
PROBLEM:
User preferences ARE saving, but the changes aren't being implemented.
The issue presents when beta testers cannot set their preferences to "Open Two Application Windows." When they check the box, save settings, exit PowerGEOPAK, and reopen, they still have only one application window. They check the user preference dialog and the box is still checked.
OTHER RELATED SYMPTOMS:
I attached my msdebug.txt if that's any help. Thank you in advance!
1121.msdebug.txt
You didnt provide the upf...
It some times it gets corrupted especially if its too big, my experience is that if its over 250 kb then it can start to cause problems.. I dont know why or the source of the problem but a temporary fix is to delete it let msnt build a new one then you set your config and layout how you want and make a back up copy of the result and save it where you can retrieve it if it happens again much later down the track..
unfortunately you will loose track of the last few files you visited but a small price to pay for not having to re-setup everything every time.. also you can can this as a company default deployment for new users...( you have to remember rename it by the username)... FYI not sure if you need to delete all the docking stuff inside the folder so I just leave it...
Lorys
Started msnt work 1990 - Retired Nov 2022 ( oh boy am I old )
But was long time user V8iss10 (8.11.09.919) dabbler CE update 16 (10.16.00.80)
MicroStation user since 1990 Melbourne Australia.click link to PM me
I didn't include the UPF because it's a brand new one. It was created with the program. I followed the Bentley LEARNserver process to set up the workspace. I think it's a pretty standard setup, but I'm worried I may have over-constrained it.
Your response helped me think differently about the issue. Since I knew PowerGEOPAK wasn't reading dfltuser-PowerGEOPAK.cfg, I looked through the debug report for when it was called. In that grouping of code, _USTN_HOMEROOT and _USTN_HOMEPREFS were defined at the installation/local directory. Since I define these in my configuration, it wasn't obvious they were being defined locally first, then redefined after trying to read dfltuser-PowerGEOPAK.cfg.
These two variables are defined in msconfig.cfg on LINE 70 and LINE 94. The description suggests considering defining _USTN_HOMEROOT differently for roaming profiles:
_USTN_HOMEROOT : $(USTN_UserAppDataPath)
From there, I followed the lines of msconfig backward. I figured out I was defining _USTN_HOMEROOT after the program gets to the startup screen. I moved that definition to earlier in the configuration and that fixed the issue I was having.
Thank you again for your quick response! It helped me focus on the "timing" of the issue, rather than the configuration itself.
Joe
SOFTWAREProjectWise Explorer: 10.00.03.334Power InRoads 08.11.09.918Power GeoPak 08.11.09.918OpenRoads Designer 10.09.00.91
SPECIFICATIONSDell Precision 3630 Tower (Win 10 Pro 64-bit)CPU: Intel Core i7-9700 @ 3.00 GHz, 3000MHz (8 Core, 8 Logical Processors)RAM: 32 GB, 2 x 16 GB, DDR4, 2666MHz, DIMMGPU: NVIDIA Quadro P2200 w/5 GB GDDR5XSTORAGE: M.2 2280 512GB, PCIe x4 Gen 3 NVMe 1.2.1