Unable to run Microstation CE update 13 & 14

I need your help regarding the following problem:

1. I am able to run Microstation CE update 12 on the computer

2. I am NOT able to run Microstation CE update 13 & 14 on the same computer. I mention that the splash screen appears the for a short time comes an empty MS  window on whole screen, then MS exists. No exception is found in my ... temp\Bentley directory.

3. I am able to run on the same computer PowerDraft update 14 & View update 14.

Is anyone there that can help me? Any ideas?

Parents
  • CONNECT applications cannot run side by side, only one version of MicroStation CE can be installed.

    I suggest uninstalling MicroStation CE using Windows Setting/Control Panel, then before installing Update14 delete the contents of the folders:

    1. C:\Program Files\Bentley\MicroStation CONNECT Edition

    2. C:\ProgramData\Bentley\MicroStation CONNECT Edition (assuming that you DO NOT have any unique DGN or other data files in that location!).

    3. C:\Users\<userName>\AppData\Local\Bentley\MicroStation\10.0.0 (again assuming that you DO NOT have any unique DGNLIB or other data files in that location!).

    (If in doubt back up the contents of folders 2 and 3)

    Do you have full access to your machine to modify software or do you need to involve IT support?

    Which version of Windows are you using?

    Regards

    Marc

Reply
  • CONNECT applications cannot run side by side, only one version of MicroStation CE can be installed.

    I suggest uninstalling MicroStation CE using Windows Setting/Control Panel, then before installing Update14 delete the contents of the folders:

    1. C:\Program Files\Bentley\MicroStation CONNECT Edition

    2. C:\ProgramData\Bentley\MicroStation CONNECT Edition (assuming that you DO NOT have any unique DGN or other data files in that location!).

    3. C:\Users\<userName>\AppData\Local\Bentley\MicroStation\10.0.0 (again assuming that you DO NOT have any unique DGNLIB or other data files in that location!).

    (If in doubt back up the contents of folders 2 and 3)

    Do you have full access to your machine to modify software or do you need to involve IT support?

    Which version of Windows are you using?

    Regards

    Marc

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