CONNECT configuration assistant tool shows blank list for V8i workspaces

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Bob Rayner — Wed, 28 Oct 2020 16:26:28 GMT

I might suggest you configure your new install manually. Does require a bit more knowledge.

[quote userid="1074964" url="~/products/administration/f/product-administration-forum/204400/connect-configuration-assistant-tool-shows-blank-list-for-v8i-workspaces/616457"]Is having V8i installed a requirement for using the config assistant in the Connect edition?[/quote]

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Carl Myhill — Tue, 27 Oct 2020 11:58:35 GMT

Thank you for the confirmation, it is currently a requirement to have V8i installed/configured.

However as there may be instances as in your case where V8i is not installed, Enhancement Request 1112240 has been filed requesting that the Configuration Assistant have the ability to read V8i Workspace without the application. This is targeted for Update 16

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Michael Elias — Mon, 26 Oct 2020 19:21:55 GMT

V8i is not and was never installed on this test system. I copied the files from a user's system to that location on the test system. Is having V8i installed a requirement for using the config assistant in the Connect edition?

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Carl Myhill — Mon, 26 Oct 2020 14:53:37 GMT

It would appear from your images above that you have V8i installed, although this might not be the case and the files are left behind from a previous install.

Do you have MicroStation V8i installed and configured on this PC and is it finding the v8i WorkSpace ok ? If not please install and configure you Workspace, then try the CONNECT Configuration assistant again to see if its selectable.

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Michael Elias — Mon, 26 Oct 2020 13:17:35 GMT

Hi Carl,

I have went through the articles you linked to and I have found problems with the documentation. The first link to the config assistant says I should be able to click browse for the workspace but it wants me to select something from the drop down first. When I click browse, a popup opens that says "Select the V8i WorkSpace you want to migrate" But it is blank so I can't select anything. Here is a screenshot of the popup.

The second link says to click the workspaces tab but that tab is not on the ribbon. Again, here is a screenshot.

I know where the files are at, and they are where they should be, the issue is that the config assistant is not showing them.

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Michael Elias — Mon, 26 Oct 2020 12:54:07 GMT

Yes, the files are in that location but they are not being shown by the configuration assistant. I have inserted a screenshot.

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Bob Rayner — Fri, 23 Oct 2020 14:36:59 GMT

The v8i stuff should be here (or similar)

C:\ProgramData\Bentley\MicroStation V8i (SELECTseries)\WorkSpace

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Michael Elias — Mon, 19 Oct 2020 13:12:41 GMT

Hello and thank you for responding. I should have added a screenshot to be more clear. In the first attached screenshot you can see the config assistant window and the drop down that should list the workspaces is blank. The documentation and the link you provided both say the files by default should in C:/ProgramData/Bentley/ and I have copied files to that location as seen in the second screenshot but the drop down is still blank. The issue is Config assistant does not seem to recognize that the files are there.

RE: CONNECT configuration assistant tool shows blank list for V8i workspaces

Carl Myhill — Mon, 19 Oct 2020 09:50:00 GMT

The Configuration Assistant allows you to select the V8i Workspace location.

The configuration of V8i Workspaces varies between organisations so if possible speak with your administrator responsible, but this article may be of help locating this, alternatively you could create a debug file