I'm trying to install any Bentey software but it doesn't work, I recently uninstalled ORD and i guess it was not a correct uninstall and it left problems at windows registry, so I can't donwload, install and neither update any bentley software. I had tryied everything i could, cleaning and optimizing registry, deleting folders manually from registry but nothing works. I'm attaching my log file for your support.
I really apreciate your help to solve this problem
Hi Javier,
I assume that ORD is no longer shown in Apps and Features?
Search the folder C:\ProgramData\Package Cache using the term author:bentley.
If you find these OpenRoads installer files, try right-clicking on OpenRoadsDesignerx64.msi and select Uninstall. This may run the installer and allow an uninsatll to process. (If this installer is present you could also try the Repair option but based on your notes above wouldn't expect that to work, could be worth a try though.)
If if the installer does not run just delete both files and also the folders and contents at both:
C:\Program Files\Bentley\OpenRoads Designer CONNECT Edition
and
C:\ProgramData\Bentley\OpenRoadsDesigner
Then download ORD and try a fresh install.
Regards
Marc
Hi Marc!
Really appreciate your reply. I've tryied everything you recommended but there is no installer in programdata, I deleter every folder related to ORD. The problem is not only with ORD, is with every Bentley software, I can't download any software because the download redirecting link doesn't load.
I don't know what to do, this is so frustrating.
If you suspect it's a Windows registry problem, try restoring the registry to an earlier date.
Connect r17 10.17.2.61 self-employed-Unpaid Beta tester for Bentley
This is the download page for OpenRoads (Spanish)
Does that link work?
Have you tried different browsers?
Hey Bob!
That's what I did and it worked. I used a registry cleane tool and now I can download from CONNECT center, but can't download from CONNECTION Client.