[CONNECT Update 17] Configuration Fails

Question

I have been using MicroStation CONNECT since its first release. I've had no problems with installation or configuration until Update 17. 
 I'm attempting to install and use Update 17 with a custom configuration location. That location was in use successfully with Update 16. I specified the configuration location ( L:/Bentley/CONNECT/LA Solutions/ ) during installation. 
 When I start MicroStation Update 17 I see this page... 
 
 When I click the WorkSpace button, I see this... 
 
 MicroStation can't see my existing workspace or worksets. 
 When I click the Create WorkSpace button, MicroStation crashes. Clearly, I did something unexpected during installation. Can anyone provide inspiration? 
 
 Intermission 
 I've attempted to install Update 17 several times. On previous failures, I deinstalled and returned to Update 16, which contined to work properly. This latest time, I uninstalled Update 16 and cleaned out the configuration folder ( C:\ProgramData\Bentley\MicroStation CONNECT Edition\Configuration ) before installing Update 17.

Marc Thomas · Answer

Hi Jon, 
 Using the Manage Configuration feature could have avoided this. However I can anticipate you observing a) why do I need to use thsi new thing just to carry on as I did before, and b) where was I told about the feature... 
 There are some notes about it in Configuration Tips - Manage Configuration Utility . It's a neat tool that enables the use of multiple configurations so is useful in various scenarios, for instance having a current production configuration alongside a totally separate development configuration. 
 In response to a number of requests, we are working on a variable that will turn the feature off for the 17.1 release. 
 Regarding ProjectWise; pw.cfg is installed by all applications. It could be that there is a residual registry entry, either HKEY_LOCAL_MACHINE\SOFTWARE\Bentley\ProjectWise\Path or HKEY_CURRENT_USER\SOFTWARE\Bentley\ProjectWise\Path that is invoking the PW login dialog. Delete these if they exist. 
 Also check for two folders: C:\Program Files\Bentley\ProjectWise\bin C:\Program Files (x86)\Bentley\ProjectWise\bin 
 Delete them if they exist. 
 All of that should have been cleared out by uninstalling PW Explorer but maybe the clear up failed? I'm guessing. 
 I have PW Explorer installed, to avoid the prompt I set a Windows user variable:

[CONNECT Update 17] Configuration Fails

Intermission

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