Bentley Communities

User can no longer send link to an APM PO via outlook email despite previously being able to do so

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An end-user was trying to send a link to Purchase Order via…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Asset Removal dialogue window APM Remote is cut off

Deborah Gardiner

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Asset Removal dialogue UI in APM Remote is too big for the…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Approval route browse for Employees does not filter properly when Multiple Employees is selected

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When Setting up an Approval route for checksheets, user has…
- 6 months ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Smart client crashes on long query due to obsolete ODBC driver and limited RAM

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found when opening APM to the default Asset view, that…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Using Replace functionality on Indicator States tab does not complete all changes on first attempt.

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that when trying to update an attribute on several…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Mobile Inspection replaces entered reading value with enforced limit value

Joseph Marin

Product(s): APM Mobile Inspections Version(s): 1.4 Environment: N/A Area: N/A Subarea: N/A Problem Description User found that for a Indicator Reading entered on an APM Mobile Inspection, release…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Inactive Handheld (PDA) Mobile Computers assigned to an employee interfere with New Android/IOS Mobile Synchronization assigned to same employee

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When a Mobile Computer is marked as Inactive, synchronizing…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Using same computer name for multiple physical devices (Android or IOS) leads to duplicate indicator readings and large processing backlog

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has multiple physical devices linked to the same android…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Force user login via APM Smart-client and APM Remote client

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Many end users have shared devices and share desktop login…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Inspection Photos configuration is not showing photos even when photos have been selected for inclusion in the Inspection Report

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7.15 Environment: N/A Area: N/A Subarea: N/A Problem Description On a checksheet, all photos taken during inspection are…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Indicator Template Mass Update (Copy To) loops when trying to push Indicator States to Indicators with readings

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When attempting to change the name of an indicator state…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
New / Browse Indicator buttons on Maintenance Action Plans suffering apparent state refresh issue

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found when working on CPR and MTA Maintenance Action…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Susceptibility Questionnaires overwritten when customizations migrated via the Environment Migration Wizard (EMW)

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User noted that their Susceptibility Questionnaires were…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Mobile Inspections application shows a Bad Request error

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: When user launches Mobile Inspections, the application launches successfully…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Not all tags found when browsing tags in an Online Data Collection (ODC) indicator

Diego Paz

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user with a working ODC Service Integration, using…
- 29 days ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
In SAP Gateway (CMMS Interoperability) environment APM fails to create Notification in SAP via alarm acknowledgement due to failed redirect

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM environment with SAP Gateway (CMMS Interoperability…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Extra charges on Invoices are charged to parent site not the PO's owning site

Deborah Gardiner

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User set up a site specific extra charge for their environmental…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Copy PO Line does not carry over Price and Price UOM from source PO Line

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that when copying a PO Line, that the Price…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
APM Remote tablet fails to sync due to SQL database size limit exceeding 10GB

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that the APM Remote Database appears to grow…
- 6 months ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Could not initialize APM Remote Computers due to EXP Remote - Initialization Download Package being deleted

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User reported that they tried to Initialize a new APM Remote…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Bentley Mobile Inspections does not appear to have been updated post hotfix or version upgrade

Joseph Marin

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Bentley Mobile Inspections changes not appearing in IOS or…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Dashboard is not visible for certain users

Nagesh Patil

Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem: The dashboard is not visible for certain users in the Application…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Slow synchronization and slow performance of IOS Mobile Inspection due to linked photos

Joseph Marin

Product(s): APM Implementation and Performance Management and Bentley Mobile Inspections Version(s): 7.x and 1.3 Environment: N/A Area: N/A Subarea: N/A Problem Description User noticed that…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Release 7.13

Deborah Gardiner

These documents have been created or updated for this release: What's New in APM 7.13 APM 7.13 Readme APM 7.13 Installation Prerequisites APM 7.13 Installation Guide APM 7.13 Upgrade Guide APM Remote 7.13 Setup Guide APM Remote 7.13 Upgrade…
- over 2 years ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki
Data load import errors when special characters used in Asset Number field in the imported excel spreadsheet

Nagesh Patil

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Data load import errors when special character, @, is included…
- 27 days ago
- Asset Reliability | AssetWise APM
- Asset Reliability | AssetWise APM Wiki