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Asset Reliability | AssetWise APM
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ODC
7.10
apm
APM Implementation and Performance Management
Assetwise
AssetWise APM
AssetWise Asset Reliability
dataloader
en
error
indicator readings
logging
ODC Agent
ODC connector
ODC Polling Problem
ODCClientPluginPIDA
On Prem Agent
Online Data Collection
OPC
opcda
PI
PI AF Client
PI tag
Readings dataload
SELECTsupport
Trust Authentication
DCOM hardening caused ODC DA connections to break
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user had reported that the ODC DA service has stopped…
9 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Setting up Trust Authentication for PI AF in Bentley APM
Giselle Notte
Setting up Trust Authentication for PI AF in Bentley APM There are multiple ways you can setup PI Trust. APM supports the following: Trust for domain accounts Trust for IP address From APM there are two points of connection both of which…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Indicator reading data load errors for Online Data Collection (ODC) Indicators
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description When data loading historical readings, user found that all…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Monitoring Reading reading requests when On-Prem ODC Agent is involved
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.12+ Environment: Hosted Area: ODC Problem No visibility into ODC Reading Requests activity when requests are to be fulfilled…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Not all tags found when browsing tags in an Online Data Collection (ODC) indicator
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user with a working ODC Service Integration, using…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
OnPremODCAgent does not send readings to APM due to automatically detecting LAN settings
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description In a Managed Services environment, the user set-up APM OnPremODCAgent…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
APM Online Data Collection (ODC) Troubleshooting Guide
Joseph Marin
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description APM Online Data Collection has many different connection…
3 months ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Service stopped receiving readings due to Firewall blocking port.
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): all Environment: N/A Area: N/A Subarea: N/A Problem Description User had a ODC Service set-up to point to an OPC compliant…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Readings from ON Prem ODC Agent suddenly stop processing after upgrade
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.x Environment: N/A Area: N/A Subarea: N/A Problem Description User recently upgraded APM but missed upgrading the On…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Indicator not taking readings for state changes
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that ODC Readings are not being collected…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Cannot browse ODC Tags on laptop smart client but can from client on the server
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem When browsing for ODC tags on from the server, either using a thick client…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Notifications from Server not working
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: Server Configuration Subarea: N\A Problem Trying to get notification on ODC alarm readings…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC On Prem Agent does not collect manual Reading Requests
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem User is using an ODC On Prem Agent to collect reading from PI. Readings…
over 1 year ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
On Prem Agent creates too many repeat reading requests resulting in backlog delays
Giselle Notte
Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem No matter the polling schedule if the On Prem Agent cannot collect…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
APM Job service generate duplicate batches or Indicator Readings ODC poll / dataload does not finish in allotted recurrence time
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: N/A Area: N/A Subarea: N/A Problem ODC polling of a database has a physical limitation of the number…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
APM-OPCDA Server communication problem
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: ODC Subarea: N\A Problem Trying to setup OPCDA access, and get following errors in APM and…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC data collection from SQL Server database fails with "IndexOutOfRangeException Index was outside the bounds of the array."
Deborah Gardiner
Product(s): Assetwise Performance Management Version(s): 7.10 Environment: N/A Area: N/A Subarea: N/A Problem ODC Polling tries to collect indicator readings from a online from a SQL Server…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
PI ODC errors when trying to poll a PI Tag because it is defined on a collective
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem PI tags defined on a collective in PI were not polling. The ODC…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Indicator reading failing to poll from ODC Database when running historical entries
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.10 Environment: N\A Area: N/A Subarea: N\A Problem When trying to use the Online Data Collection functionality pointing…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC readings collecting 4 hours in future
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.7, 7.8 Environment: N\A Area: N/A Subarea: N\A Problem ODC readings collecting 4 hours in future. Solution…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Browse ODC PI Tag results in error message
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.2 Environment: N\A Area: N/A Subarea: N\A Problem Clicking on the Tag Browse from within an ODC Indicator results in…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
License info for the ODC connector product is in trial mode on smart-client servers.
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N\A Subarea: N\A Problem When running the license management tool on ODC server, the…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
Newly created and updated Online Indicators are not taken readings as expected
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem I've updated the polling rules for several Online Data Collection…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC Indicators not polling after historical readings are dataloaded
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 7.09 Environment: N\A Area: N/A Subarea: N\A Problem When an ODC indicator is switched to "readings collected…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
ODC indicator duplicate readings
Deborah Gardiner
Product(s): APM Implementation and Performance Management Version(s): 06.02.03.00 Environment: N\A Area: N/A Subarea: N\A Problem We're testing odc indicators from a staging table…
over 2 years ago
Asset Reliability | AssetWise APM
Asset Reliability | AssetWise APM Wiki
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