Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description An APM user with Assetwise Interop connection to SAP found…

Product(s): APM Implementation and Performance Management Version(s): 7.17 Environment: N/A Area: N/A Subarea: N/A Problem Description A user found that ABC Indicators in the process of being…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User installed a thick client on his work laptop and received…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description In an APM environment with an Assetwise Interoperability…

Product(s): APM Implementation and Performance Management Version(s): All Environment: N\A Area: N/A Subarea: N\A Problem Seeing the following error in the log file: Failed Assert :- File…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User recently asked why the inspection photos column cannot…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User recently migrated to a hosted (Managed Services) environment…

Product(s): APM Implementation and Performance Management Version(s): All versions Environment: N\A Area: N/A Subarea: N\A Problem On Prem ODC Agent no longer working in QA after refresh…

Product(s): APM Implementation and Performance Management Version(s): All CONNECT version Environment: N\A Area: N/A Subarea: N\A Problem We have a specific user that can`t log in to the…

Lift & Shift Journey Word Document format:

We recommend using Bentley CONNECT authentication over a TLS encrypted connection (HTTPS). Consider moving to Bentley CONNECT authentication, which uses the OpenID® CONNECT protocol. User Management can be done Bentley CONNECT User Management or we…

To minimize obstacles and get the ball rolling, the following is an initial list of questions to provide sufficient information for establishing a suitable initial DEV and/or QA deployment. Users: Are you already using IMS authentication ? Approximate…

The collection of articles under this topic page is to assist with your transition from running APM on premise to running hosted by Bentley Cloud Services. A dedicated Bentley Systems support team will thereby become the caretakers of your APM database…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User had recently upgraded APM. Upon launch of the Thick…

Product(s): APM Implementation and Performance Management Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Problem: Sometimes Users may notice that they are unable to send any APM objects…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description While troubleshooting an unrelated issue, user found that…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Extra charges were included on an Invoice Template. When…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description Remote User reported that several recently completed checksheets…

Product(s): APM Implementation and Performance Management Version(s): 7.12 Environment: N/A Area: N/A Subarea: N/A Problem Using a third party smtp service provider, user reported that all…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User has found that there is inconsistency in approach between…

Problem Multiple Measurement Point Indicators - does the set maximum mandatory number of readings determine the number of MP's on the Excel Checksheet? We have an indicator with 30 MPs but only get 8 MPs on the Excel Checksheet that is generated…