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Asset Reliability | AssetWise APM
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    • All tags
    • oq.connection_reg
    • apm
    • connect
    • connection
    • connectionreg
    • Database
    • DBA
    • Fragementation
    • indexes
    • locked out
    • Smart Client
    • stale sessions
    • tables
    • users locked
    • All users have been locked out of the system by <user name>

      Joseph Marin
      Joseph Marin
      Problem: Getting below error message while accessing smart client, if database is locked for customizations in a thick client for the same APM version. Detailed error: Exception Type: Ivara.PL.Exceptions.InvalidConfigurationException Message…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • All users (including administrators), access via Smart client and Thick Client, cannot access system as it is Locked for Customizations.

      Joseph Marin
      Joseph Marin
      1. Open the APM database in SQL Server Management Studio 2. Locate and Select the Table "oq.connection_req" " table 3. Delete all the user records in this table. There only user in this table at this time should be the administrator who locked the…
      • 5 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
    • Smart-clients login times out due to large fragmented indexes

      Joseph Marin
      Joseph Marin
      Product(s): APM Implementation and Performance Management Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The production system is down right now due to issues with the server…
      • 7 months ago
      • Asset Reliability | AssetWise APM
      • Asset Reliability | AssetWise APM Wiki
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