Typically, accounts shifting to Hosted installations will engage with Services to implement customizations. If you need temporary Thick Click Admin access to manage/build security profiles or do some clean up, if you have the expertise required, you…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N/A Area: N/A Subarea: N/A Problem Description User installed a thick client on his work laptop and received…

Product(s): APM Implementation and Performance Management Version(s): 7.x.x.x Environment: N\A Area: UOM Subarea: N\A Problem This happens when an user creates a new unit of measurement using…

Running a Thick Client on a computer runs the client software components, plus the application server software components, and connects via ODBC to an APM database, usually on a separate computer. APM Product direction is to phase out the requirement…

Product(s): APM Implementation and Performance Management Version(s): 7.8 + Environment: N\A Area: N/A Subarea: N\A Problem Trying to log into APM using a thick Client, getting the following…

Product(s): APM Implementation and Performance Management Version(s): 7.11 Environment: Windows 10 Area: N/A Subarea: N\A Problem DGN viewer not working on the thick clients which are created from…

Product(s): APM Implementation and Performance Management Version(s): 7 Environment: N\A Area: N/A Subarea: N\A Problem I cannot access APM from my desktop and received the following…